Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,815 reviews
5 stars
1,275
4 stars
606
3 stars
380
2 stars
178
1 star
376
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing disappointment in their meals.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including lack of greetings and dismissive attitudes towards customers.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff organization and responsiveness to customer concerns.
- RRRenee3 days ago1.0This McDonald’s is horrible! the customer service is very slow and they don’t listen. If you’re in Miami do not come to this McDonald’s!
- RHRamzan Hudda4 days ago2.0We came here for breakfast right before we bought our cruise. The service was very slow, and when I asked for a cup of water, I got a dirty look. I was hoping for a better pick me up before the cruise.
- DCDanny ChinNov 17, 20253.0Was there at peak lunch period. Seating was premium. Everything else was a like other MacDonald eatery.
- NPNelson Moises Barbosa PereiraNov 12, 20251.0Pésimo servicio, pésima atención, pésima comida
- JVJC VivasOct 14, 20251.0Soy una persona educada y algo nice(según me han dicho) pero van varias veces que cómo está cerca del aeropuerto paso por allí y siempre siempre me atienden con un poco de rudeza cómo si fuera un cliente no grato, no saludan con cordialidad, las últimas 2 veces han sido las peores, una pedi nuggets de 20 piezas y les pedi por favor que fuesen recién hechos well done se dice, que yo podría esperarlos, me los dieron en segundos llamaron por el número y lo dejaron en el mostrador, y sin ninguna salsa, les pedí por favor barbeque y me dieron una sola ni siquiera en mi mano, cuando hamablemente les pedí otras 2 más ya que eran 20 piezas me miró la chica con cara de odio y me lanzó 5 al mostrador u se dio media vuelta, los nuggets estaban fríos y chiclosos o sea viejos, hace 5 min pasé por el drive thru y no me dieron ninguna salsa la pedí y la chica me dio 2 de mala gana y cerró la ventanilla fuertemente, cuando llegó a la casa no me dieron straw y no era lo que pedí nunca escribo malos reviews pero me siento frustrado por ese personal
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 4999 NW 36th St, Miami Springs?
McDonald's is open from 5:30 AM to midnight from Monday to Thursday, with extended hours on Friday and Saturday.
Does this McDonald's location offer drive-through service? What are the drive-through hours?
Yes, McDonald's offers drive-through service daily. Hours are 5:30 AM to midnight Monday to Thursday, until 4 AM on Friday, 24 hours on Saturday, and 4 AM to midnight on Sunday.
Can I order delivery or curbside pickup from this McDonald's?
Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's using a mobile app?
You can order using the McDonald's App available on iOS and Android or through the online ordering link provided.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, this McDonald's provides free WiFi, mobile ordering, and mobile offers.
What is the price range at this McDonald's?
The price range is classified as 'ONE', indicating an affordable menu.
Which nearby hotels might be convenient for visitors planning to dine at this McDonald's?
Nearby hotels include Wyndham Garden Miami International Airport, Airways Inn & Suites, Ramada by Wyndham Miami Springs/Miami International Airport, Holiday Inn Express Miami-Arpt Ctrl-Miami Springs, Onyx Hotel Miami Airport, and Days Inn Miami Airport North.
Are there other dining options near this McDonald's?
Yes, nearby dining options include The Pilot House steakhouse and bar, Tom's NFL American Sports Bar & Grill, Old Tom's Sports Bar, Toms NFL, International House of Pancakes, and Starbucks.
How can travelers use nearby transit services to reach McDonald's?
Travelers can use the System Shuttle Miami airport shuttle and various car rental services like Auto Rental 504 and Miami Auto Rental nearby to conveniently reach McDonald's.