Pizza Hut

3.2
716 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 8900 Biscayne Blvd in Miami Shores, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
8900 Biscayne Blvd, Miami Shores, FL
33138, United States

Hours

Reviews

3.2
716 reviews
5 stars
277
4 stars
96
3 stars
65
2 stars
33
1 star
245

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and unprofessional.

Order Issues

Many customers experienced problems with their orders, including incorrect items, long wait times, and cancellations.

Food Quality

While some customers praised the pizza for being tasty and well-prepared, others reported issues with cold, burnt, or poorly made food.

Delivery Problems

Several reviews mentioned significant delays in delivery, with some orders arriving late or not at all.

Management Concerns

The behavior of the manager, Maria, was frequently criticized for being rude and unprofessional, leading to dissatisfaction among customers.
  • RA
    Ryan Arends
    Nov 14, 2025
    5.0
    Great spot Good staff, Friendly and fast.
  • JJ
    James Napier (jay)
    Nov 6, 2025
    2.0
    I liked going until I went here and this older lady was so mean to me. I was pissed I didn't even want the food no more.
  • KL
    King LOUIS
    Sep 18, 2025
    2.0
    This is the worst customer service I've ever experienced. The people can hardly speak English and their attitude stinks. They act like you're bothering them when you called or come in. My last time buying from them.
  • MS
    Moe S
    Aug 8, 2025
    1.0
    I walk in to pick up my mobile order. There's a Doordash guy and a man with his son, just waiting for his order. The employee behind the register is eating and fixing the money in her register. There's no acknowledgement that I even exist, so I give the benefit of the doubt that she's helping DD. So I'm there for a couple of minutes and still no acknowledgement. So after about 5 minutes, still no spoken words to me at all. The Doordash guy gets his order the other man gets his order. And I'm just there waiting for for someone to speak to me and she just continues to eat and deal with the register having conversations with her coworkers, and one of the coworkers says something to me in Spanish about her and I say I don't speak Spanish, which I don't but I can make out what she said, the employee who was at the registers first words to me were to explain what was said. I was frustrated so I said I know what the other one said and asked was my order ready. She then catches an attitude and asks me my name (which should have been done at least 10 minutes ago at this point) and says my order isn't ready yet and then disappears to the back another employee comes up and looks for my order which had been sitting in the pickup bin behind the counter and gives me my order. I told him thanks and I appreciated him helping me. I'm just upset that this woman apparently couldn't understand why I had frustration in my voice after she just stood their, chewed food and had conversations with others. I know customer service is dead but at least have the common courtesy to acknlowdge I existed. 0 for customer service but the melts and cookie side was good.
  • EL
    Evert Lopez
    Jul 29, 2025
    5.0
    Muy buena la comida

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Miami Shores?

Pizza Hut is located at 8900 Biscayne Blvd, Miami Shores, FL 33138.

What are the operating hours for Pizza Hut in Miami Shores?

Pizza Hut is open from 10:00 AM to 12:00 AM from Monday to Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.