Dunkin'

4.1
387 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami Shores, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9545 NE 2nd Ave, Miami Shores, FL
33138, United States

Hours

Reviews

4.1
387 reviews
5 stars
230
4 stars
61
3 stars
30
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rude and unprofessional attitudes from employees.

Food Quality

Several customers complained about food being overcooked, stale, or improperly prepared, with specific mentions of issues with bagels and donuts.

Cleanliness

The cleanliness of the location received positive remarks, but there were also reports of unsanitary practices, particularly regarding food handling.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Wait Times

Customers frequently mentioned long wait times for service, especially during busy hours, which contributed to negative experiences.
  • RA
    Ryan Arends
    1 day ago
    5.0
    Fast service!
  • JT
    Julya Tandiama
    4 days ago
    1.0
    On multiple visits during weekend mornings, I have observed an employee named Susan displaying unprofessional behavior. This includes rushing through orders, using profanity, and providing poor attention to customers. On several occasions, her conduct has caused confusion about what is being put into beverages, and I have seen customers leave the line without ordering due to the lack of professionalism. Because these issues have occurred frequently and consistently, I believe they reflect a serious problem that requires management’s attention. As a loyal customer, I expect Dunkin to provide a welcoming and professional environment, and I hope corrective action will be taken to ensure that future visits meet those standards.
  • HB
    H C B
    Oct 16, 2025
    1.0
    You forgot my munchkins in the Uber Eats order and only refunded me half the price??? I am disputing with my bank. Look into CHECKING RECEIPT before putting into bag! Thanks for ruining my day and now I have to chase a refund for your incompetence
  • JJ
    Jackie Joseph
    Oct 1, 2025
    1.0
    The worker at Miami Shores location that was preparing the food did not realize I was watching her while she was preparing customer’s sandwich with her bare hands. That’s very nasty and the fact you think it’s ok to be mishandling peoples food like that. You’re not making your own meals. Customers pay to have you make their food. Nasty to the next level! Never again will I visit this location
  • MA
    Michael Allen
    Sep 10, 2025
    4.0
    Typical Duncan Donuts… cleaner than most, staff was great… super friendly, light years better than that DD dump on State Road 84 east of I-95 in Fort Lauderdale.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Miami Shores, FL?

Dunkin' in Miami Shores is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.