Dunkin'

4.1
392 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Miami Shores, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9545 NE 2nd Ave, Miami Shores, FL
33138, United States

Hours

Reviews

4.1
392 reviews
5 stars
233
4 stars
62
3 stars
31
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude and unprofessional behavior.

Order Accuracy

Multiple reviews indicate issues with order accuracy, including missing items and incorrect drink preparations.

Cleanliness

The cleanliness of the location is generally noted positively, although there are reports of unsanitary food handling practices.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh items while others complain about overcooked or stale food.

Staff Training

There are concerns about staff training and professionalism, with several reviews highlighting the need for better employee training.
  • MN
    Mario N
    Dec 25, 2025
    3.0
    Usually good but today I ubered and received a half drink
  • C2
    Constellation 2023
    Dec 17, 2025
    5.0
    One of the best managers! Thank you for your sincere recommendation.
  • PM
    Paul Molina
    Dec 6, 2025
    4.0
    I don't know what it is about Dunkin', but the "special drinks" need to be better. They taste like chemicals. Thankfully, it's saved by the service. I'm a local and I appreciate being treated as a regular by the employees. They know my order every time I come in and I'm in and out the second I get to the front counter. A special thanks to Morgan! She's absolutely awesome and makes my morning. Also, a special thanks to Susan for taking time to make sure my food was made correctly. I order a specific avocado toast and she made sure it was made the way I wanted it. 100% great service.
  • PD
    Patricio Dangelo
    Dec 1, 2025
    5.0
    Excellent service from Dina and Latasha, both were great
  • JT
    Julya Tandiama
    Nov 20, 2025
    1.0
    On multiple visits during weekend mornings, I have observed an employee named Susan displaying unprofessional behavior. This includes rushing through orders, using profanity, and providing poor attention to customers. On several occasions, her conduct has caused confusion about what is being put into beverages, and I have seen customers leave the line without ordering due to the lack of professionalism. Because these issues have occurred frequently and consistently, I believe they reflect a serious problem that requires management’s attention. As a loyal customer, I expect Dunkin to provide a welcoming and professional environment, and I hope corrective action will be taken to ensure that future visits meet those standards.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Miami Shores, FL?

Dunkin' in Miami Shores is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.