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Pollo Tropical

3.8
(2664 reviews)

Business Details

16495 N. W. 67th Avenue, Miami Lakes, FL
33014, United States
(305) 821-3858

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
16495 N. W. 67th Avenue, Miami Lakes, FL
33014, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.8
2,664 reviews
5 stars
1,363
4 stars
464
3 stars
248
2 stars
159
1 star
430
  • GD
    Grisel d'Elena
    4 days ago
    1.0
    The food is delicious but you cannot leave this place without checking your bag. THEY ALWAYS FORGET SOMETHING. Every single time. Very unreliable.
  • LL
    LizZ_515
    Mar 30, 2026
    1.0
    Will there ever be a damn time when THIS Pollo Tropical puts the Caesar dressing in my Uber order? Manden mi puñeteraaa salsa!!!!!!!!!!!
  • YD
    Yaima Depedro
    Mar 22, 2026
    1.0
    Acabo de or y pedir 2 comidas para llevar, un trío y un dúo. Primero me mandan a pasar a la ventanilla y luego me dicen q regrese atras. Después al llegar a mi casa me.percato q no me hecharon el.pollo del dúo. Llamo y no responden. Muy mala experiencia
  • PP
    Priscilla
    Mar 21, 2026
    1.0
    Every time I go to Pollo I always get a chicken ceaser salad and every single time, I get a chicken ceaser salad with no ceaser dressing. Dry… Just lettuce croutons and chicken. If I don’t ask for “extra” ceaser dressing i would have just wasted my money and don’t get me started on the looks I get when asking for “extra” dressing. Last time I decided to switch it up and get a chicken ceaser salad wrap and they gave me a nasty quesadilla wrap (cheese wasn’t even fully melted and was just a bunch of much inside). Love pollo but gonna have to stop going there if they can’t ever get my simple order right.
  • KK
    Kirenia
    Mar 20, 2026
    2.0
    El sabor de la comida es buena pero la porción de pollo es extremadamente pequeña. Pedí 1/4 de pollo dark y el muslo era del tamaño de un dedo literal. Es la segunda vez que pido y son muy pequeñas las pociones de carne. No volveré a ordenar

Brand Certified Facts from Pollo Tropical

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Certified April 12, 2026Yext Knowledge Graph
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