Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
2,619 reviews
5 stars
1,335
4 stars
463
3 stars
245
2 stars
155
1 star
421
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Many customers expressed frustration over incorrect orders, with multiple reports of missing items or wrong food being served.
Food Quality
While some reviews highlight the freshness and taste of the food, others mention issues like cold chicken, undercooked rice, and small portion sizes.
Cleanliness
There are mixed reviews regarding cleanliness, with some customers noting dirty dining areas and unsanitary practices by staff.
Value for Money
Several customers feel that the portion sizes do not justify the prices, leading to dissatisfaction with the overall value.
- SGsergio castellanos garciaNov 12, 20255.0DELICIOSOS LOS FRIJOLES... GRACIAS
- MEMjpe EstrellaNov 9, 20254.0Regular el servicio
- GGGio GOct 24, 20251.0It poked me in my mouth…..I think my dad swallowed some as well said there was something hard while chewing.
- 3M305 miaOct 20, 20251.0Be careful with this place sometimes the beans are disgusting asco
- YCY CMOct 20, 20255.0Muy buen servicio las muchachas muy atentos a los pedidos y a los clientes ... siempre es una buena opción pollo tropical .
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in Miami Lakes?
Pollo Tropical is open daily from 10:00 AM to midnight (12:00 AM).
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery every day from 10:00 AM to 11:30 PM. You can order online through their delivery website.
Where is Pollo Tropical located in Miami Lakes?
Pollo Tropical is located at 16495 N. W. 67th Avenue, Miami Lakes, FL 33014, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, featuring fresh 24-hour citrus marinated chicken and other traditional flavors.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and offers a children's menu along with high chairs and wheelchair accessible facilities.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, Mastercard, and Visa credit cards, and also supports mobile NFC payments and debit cards.
Is outdoor seating available at Pollo Tropical?
Yes, Pollo Tropical has outdoor seating available for customers.
Are there other dining options near Pollo Tropical in Miami Lakes?
Yes, nearby dining options include El Pimiento Spanish Restaurant and Tapas Bar, Haagen-Dazs Ice Cream Shop, Vanilla Espresso French Bakery, Subway Sandwich Shop, Ken & Mike's Pizza Pasta & More, and Casavana Cuban Cuisine restaurant.
What nearby services can I visit before or after dining at Pollo Tropical?
Nearby services include Specialty Smiles Dentist, Selah Skin Studio, Indri Salons, Miami Lakes Branch Library, Miami Lakes Family Chiropractic, and Taylor Orthodontics.
Are there any nearby emergency or automotive services close to Pollo Tropical?
Yes, nearby emergency and automotive services include Miami Lakes Fire Station, MDFR Station 1, West Little River Auto Glass, All Premium Auto Glass, and Pineda Glass and Mirror.