Papa Johns Pizza

3.5
331 reviews
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Business Details

15428 NW 77TH CT, Miami Lakes, FL
33016, United States
(305) 362-1300
https://locations.papajohns.com/united-states/fl/33016/miami-lakes/15428-nw-77th-ct
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About

Pizza Restaurant
At Papa Johns Pizza in Miami Lakes, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Miami Lakes pizza for any occasion. Call us for pizza delivery in Miami Lakes or stop by 15428 NW 77TH CT for carryout to order the best pizza in Miami Lakes, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
15428 NW 77TH CT, Miami Lakes, FL
33016, United States

Hours

Reviews

3.5
331 reviews
5 stars
162
4 stars
45
3 stars
19
2 stars
10
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times for phone orders.

Delivery Issues

Numerous reviews highlighted significant delays in delivery, with some orders taking over two hours to arrive.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, mentioning it was cold, undercooked, or poorly assembled.

Positive Experiences

Despite the negative feedback, some customers praised the staff for their attentiveness and the quality of the food when orders were correct.

Inconsistent Service

There were mixed reviews regarding the service, with some customers having great experiences while others faced numerous issues.
  • DA
    dariana aleman
    2 days ago
    4.0
    I had not had the best experience with papa johns but Selena gave me hope again for better customer service in this store. Today I picked up a wrong pizza i was far away i didn't call because i wasn't going to go back. She called to let me know i never picked up i explained. she said you can come pick it up still here but it got to late and we ate the pizza we received it just had pepperoni on one side vs 50 cheese 50 peperoni so we decided to remove for those who didn't like. But she went above and beyond to call me and give me a credit for next time. This was nice and the best experience by far i had with this store she's a keeper.
  • MC
    Mariana Cartaya
    Nov 15, 2025
    1.0
    Came here at 12:20 because pizza was ready knocked more than 3 times didn’t open. Finally opened at 12:40 to ask for the name. I saw my pizza had been there for more than 10 minutes. Not any hate but if a customer keeps knocking you could ask what’s the name or simply check on status. We were the only ones there at the moment.
  • MM
    Madelyn
    Nov 11, 2025
    1.0
    The supposed manager of this location Adonis was extremely rude. I reached back out to provide feedback regarding our initial conversation and his response was to provide an insincere apology followed by disconnecting the call. The first and last time I will be ordering from this location
  • LE
    Laura Eloy
    Nov 7, 2025
    1.0
    Contestan los telefonos te dejan en espera sin decir nada hasta que te cansas de llamar pesimo servicio al cliente
  • AP
    Ammi Pintos
    Oct 31, 2025
    5.0
    Although today is Halloween night and these guys have a lot of work, their online does not reflect their wait time and they have no control over it. They did an amazing job helping everyone who was waiting and worked so hard that it was inspiring to see. Thank you for that !
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Miami Lakes?

Delivery is available Monday through Thursday from 10:30 AM to midnight, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 10:30 AM to 11:30 PM.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available Monday through Sunday starting at 10:30 AM with varying closing times up to 12:40 AM on Friday and Saturday, and 11:30 PM on Sunday.