Chipotle Miami Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Customers reported inconsistent food quality, with complaints about small portions, lack of freshness, and issues with food safety.
Cleanliness
Many reviews pointed out that the restaurant was often dirty, with unclean tables and food areas, contributing to a negative dining experience.
Management Issues
Several customers expressed concerns about poor management, including understaffing, lack of training for employees, and inadequate response to customer complaints.
MN
Maher Namani
Jan 5, 2026
5.0
It's very healthy. And the veggies are always fresh. It's good for you to Est at Chipotle.
PO
Pilar Ortegon
Jan 4, 2026
1.0
My family and I like Chipotle and we used to come to this location often until today. They don't have a good manager. On every visit, we notice that the employees have ruined this restaurant.
It's very dirty, the food is cold, there are no napkins, the service is terrible, I do not recommend this place.
OC
Obed Cruz
Jan 4, 2026
4.0
I love chipotle but something happened today so we folks looked completely untrained and it was backing up big time. Usually, it's pretty good though..
CA
Charlotte Ann
Dec 19, 2025
1.0
Steak was bleeding today! And when I asked for it cooked more I was told it comes that way. They barely speak English. I don’t want aluminum foil bc the toxins so I ask for the brown inkless paper and what a drama bc no one speaks English! On top of it being dirty and never stocked with napkins, etc. Chipotle do better and get rid of the toxic aluminum foil! You got your staff warming up wraps in aluminum foil- smh.
IG
Ileana Gutierrez
Dec 4, 2025
1.0
I came in today to order a carne asada bowl and honestly the experience was disappointing. The employee serving the carne asada grabbed the spoon, shook almost everything off, and put barely four small pieces of steak in the bowl. I asked politely for a little more because it was clearly not a normal portion, and she gave us a rude look and said it would be charged as double. We agreed, but it felt unfair considering we were basically getting a bowl with no meat.
We spent forty three dollars on two bowls and received attitude instead of good service. We come here all the time and usually never have a problem, but today was ridiculous. I wish I could name the employee because this was not acceptable customer service at all
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Miami Lakes?
Chipotle Mexican Grill in Miami Lakes is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Miami Lakes?
It's located at 8000 NW 154th St, Miami Lakes, FL 33016, in a plaza with Smoothie King, Misha's Cupcakes, and Einstein Bagels.
What types of services does Chipotle Mexican Grill in Miami Lakes offer for pickup and delivery?
They offer both in-store pickup and delivery services.
Can I order food online from Chipotle Mexican Grill in Miami Lakes?
Yes, you can order online through their website or mobile app for convenience.
Does Chipotle Mexican Grill in Miami Lakes cater for events?
Yes, they provide catering services for various occasions.
Is Chipotle Mexican Grill in Miami Lakes friendly to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby food options are available close to Chipotle Mexican Grill in Miami Lakes?
Nearby food options include Misha's Cupcakes for baked goods, Smoothie King for drinks, and Einstein Bros. Bagels for bagels and coffee.
Are there any nearby services to assist with shipping or mailing near Chipotle Mexican Grill?
Yes, The UPS Store 3170 is nearby offering packing supplies and shipping services.
What community or professional services are located near Chipotle Mexican Grill in Miami Lakes?
Nearby you can find CREW Miami (community services and commercial real estate), Allstate Restoration (damage restoration), and Shred Nations (shredding services).
What transportation or travel-related services are close to Chipotle Mexican Grill in Miami Lakes?
iG Travel Center is nearby, providing travel services and assistance for customers needing travel arrangements.