Wingstop

3.1
550 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Opa Locka NW 27th. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
16650 NW 27Th Ave, Miami Gardens, FL
33054, United States

Hours

Reviews

3.1
550 reviews
5 stars
183
4 stars
87
3 stars
52
2 stars
34
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior, long wait times, and difficulty reaching staff by phone.

Food Quality

Customers reported inconsistent food quality, with complaints about burnt items, cold food, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Order Accuracy

Many customers experienced issues with incorrect orders and poor assembly, leading to dissatisfaction.

Wait Times

Long wait times for food preparation and service were a common complaint, with some customers waiting over an hour.
  • WW
    Walter Williams
    Dec 31, 2025
    5.0
    We really enjoyed visiting this Wingstop! We were in town for a short visit and needed something to eat a little late and they were available. The crew was energetic but very polite and the food was really good.
  • JA
    Joshua A
    Dec 12, 2025
    1.0
    I ordered a chicken sandwich, not a charcoal briquette in a bun. First, they forgot the sandwich entirely, but mistakes happen. So I went back. What I was handed next, however, felt personal. They slapped what can only be described as a near-incinerated chicken patty onto a bun and called it a sandwich. This thing was burnt to the point where it had the structural integrity of a campfire log. The outside was blackened, bitter, and dry, while the inside surely would have tasted like regret and neglect. No seasoning could survive that level of cremation. It honestly felt like punishment for daring to return. Like, “Oh, we forgot your chicken sandwich? Here — eat this evidence of a kitchen fire.” If I wanted charred protein dust between two buns, I’d overcook something myself at home and save the money. Wingstop, do better. Forgetting my order was a mistake. Serving me a sandwich that looked like it escaped a wildfire was a choice. Where is Rick Ross in all this?
  • AA
    Anthony
    Dec 6, 2025
    1.0
    Expired food
  • SJ
    Shabrie Jackson
    Nov 14, 2025
    1.0
    Boss lady that take the orders took her time to take the orders , she moved slow . We called before n upon arrival because no one picked up the phone so when I arrived I called off my phone again while standing in the store n she still didn’t answer . Waitied at least 3-5 mins before being acknowledged. Do better !!!
  • UK
    Unko K3
    Oct 31, 2025
    1.0
    Just ew the place is a mess

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.