Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with missing items or incorrect orders, indicating a lack of attention to detail.
Wait Times
Customers frequently mentioned excessive wait times both in the drive-thru and for in-store orders, often exceeding 20 minutes.
Food Quality
Several reviews noted that food was often served cold or not fresh, with some customers experiencing food safety concerns.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
XX
Xamen_moi
Nov 9, 2025
4.0
It was a pleasant surprise to see both drive thru windows open.
AG
Arnaldo Del pino Gomez
Nov 8, 2025
1.0
food is simply not worth dealing with the poor quality of staff.
JJ
Jynx
Oct 20, 2025
1.0
I placed an order on Uber Eats that was supposed to be ready in about 25 minutes — no problem. However, the pickup time kept getting delayed, and every driver who showed up was turned away by this establishment. When I called to ask what was going on, the woman who answered was rude and dismissive. She claimed my order had already been picked up, even though no one ever did. When I asked if they could remake the meal since I hadn’t received it and Uber was still sending drivers, she refused and said there was nothing they could do. Very disappointing customer service.
NB
Nate Bach
Sep 22, 2025
1.0
I have pretty low standards for Wendy’s but this place is the worst!
YM
Yamil Menendez
Aug 24, 2025
1.0
I ordered online and didn’t give me either of the Frostys I ordered. It happens so frequent (missing items) that it’s almost like it’s on purpose. I’m giving the driver the benefit of the doubt because even when going in person they forget. Ridiculous. You gotta check your bags before you leave the window.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miami Gardens, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miami Gardens, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (305) 621-0670.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Nw 27th Ave. Wendy’s serve breakfast?
Yes, this Wendy’s location in Miami Gardens, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location on Nw 27th Ave?
The drive-through is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Miami Gardens location. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via the Wendy's mobile app available on the App Store or through their website order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is delivery available at this Wendy's in Miami Gardens?
Delivery may be available. Check delivery availability by entering your address on the Wendy's app or at order.wendys.com using the “Get It Delivered” feature.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (305) 621-0670, reach out via their Contact page or Live Chat on their website, or call the Customer Care team at 888-624-8140.
What restaurants are located near Wendy's at 18181 Nw 27th Ave?
Nearby restaurants include Mi Yard Restaurant, Chipotle Mexican Grill, Big Yard Restaurant, Donna's Caribbean Restaurant, Crafty Crab, and Snappers Fish & Chicken, offering a variety of dining options for visitors.
Are there any automotive service places near this Wendy's?
Yes, nearby automotive service locations include Hometown Lube, Flash Lube Miami Gardens - Oil Change - Car Repair, and Castrol Premium Lube Express for oil changes and repairs.
Where can I do laundry or get auto detailing near this Wendy's?
Spin Wash & Dry and Coin Laundry are nearby places where you can access laundry, dry cleaning, and auto detailing services.
How can nearby places help customers visiting Wendy's?
Visitors could combine their trip by stopping for car maintenance at Hometown Lube or Flash Lube, grab groceries at Consumer Meats nearby, or enjoy other dining options like Chipotle Mexican Grill. This makes visiting Wendy's convenient and versatile depending on your needs.