Wendy's

3.4
1416 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18181 Nw 27th Ave, Miami Gardens, FL
33056, United States

Hours

Reviews

3.4
1,416 reviews
5 stars
523
4 stars
255
3 stars
229
2 stars
121
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with missing items or incorrect orders, indicating a lack of attention to detail.

Wait Times

Customers frequently mentioned excessive wait times both in the drive-thru and for in-store orders, often exceeding 20 minutes.

Food Quality

Several reviews noted that food was often served cold or not fresh, with some customers experiencing food safety concerns.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • XX
    Xamen_moi
    Nov 9, 2025
    4.0
    It was a pleasant surprise to see both drive thru windows open.
  • AG
    Arnaldo Del pino Gomez
    Nov 8, 2025
    1.0
    food is simply not worth dealing with the poor quality of staff.
  • JJ
    Jynx
    Oct 20, 2025
    1.0
    I placed an order on Uber Eats that was supposed to be ready in about 25 minutes — no problem. However, the pickup time kept getting delayed, and every driver who showed up was turned away by this establishment. When I called to ask what was going on, the woman who answered was rude and dismissive. She claimed my order had already been picked up, even though no one ever did. When I asked if they could remake the meal since I hadn’t received it and Uber was still sending drivers, she refused and said there was nothing they could do. Very disappointing customer service.
  • NB
    Nate Bach
    Sep 22, 2025
    1.0
    I have pretty low standards for Wendy’s but this place is the worst!
  • YM
    Yamil Menendez
    Aug 24, 2025
    1.0
    I ordered online and didn’t give me either of the Frostys I ordered. It happens so frequent (missing items) that it’s almost like it’s on purpose. I’m giving the driver the benefit of the doubt because even when going in person they forget. Ridiculous. You gotta check your bags before you leave the window.

Frequently Asked Questions About Wendy's

Is Nw 27th Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.