Wendy's

3.4
735 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Miami Gardens, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Miami Gardens, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4780 Nw 183rd St, Miami Gardens, FL
33055, United States

Hours

Reviews

3.4
735 reviews
5 stars
283
4 stars
140
3 stars
100
2 stars
40
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported that the food was cold, poorly prepared, or stale, with specific complaints about items like chicken wraps and fries.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Management Issues

Reviews mentioned unprofessional behavior from management and staff, contributing to a negative dining experience.
  • CC
    CPS
    Nov 9, 2025
    1.0
    They have a new manager (couple of months)that should be fired for being ignorant, rude & her discriminatory behavior. She said she didn’t know the men’s bathroom code when asked, not once but two days in a row then she turns & walks away. The female staff said they only know the female bathroom code b/c they use it, I witnessed them open it for a woman. My point is that someone in that position should have knowledge of these things in case of an emergency and have respectable interaction with patrons. She needs to be held accountable for her offense treatment of restaurant patrons. The staff which is all Hispanic seem intimated by her as well. I can only imagine why. Human Resources should reevaluate the position job description and find a replacement before they get slammed with lawsuit. This person is not suitable to be in a manager position.
  • RH
    ROLANDO AGUILERA HDEZ
    Nov 7, 2025
    4.0
    Suelo pedir por la aplicación dd wendis buenas promos.
  • JJ
    Jenn Jenn
    Jul 25, 2025
    1.0
    DO NOT BOTHER GOING TO THIS LOCATION All their reviews are 1 star for obvious reasons. Where do I begin… I pulled into the drive thru immediately seeing a sign stuck on the speaker that READ: “FYI we currently have no lettuce due to…and then I never finished read it as someone came on the speaker. I ordered a chicken grilled wrap meal and an extra wrap. The wrap was so stale it would break to the touch and the chicken was old and so dried out that I actually Believed it to be bacon. It wasn’t even warm. There was a small portion of lettuce which made me think what was even going on with the lettuce or this could have just been some old lettuce they had sitting somewhere. Needless to say both wraps were thrown away after 2 bites because neither of them were good. The fries were cold and nasty. The only good part of that meal was the soda unfortunately. I was never given a receipt or told my total. Wendy’s slogan is currently “Quality is our recipe” but this location has no integrity to that or any type of customer service. I can’t believe someone prepared food that looked that way and sent it out to a paying customer. Imagine what that kitchen area looks like if they gave me that type of presentation on my food.
  • LL
    LizZ_515
    Jul 24, 2025
    1.0
    Where is the lettuce? Looks old and ugly
  • AI
    Alexander Iadipaolo
    Jul 16, 2025
    2.0
    Worst hamburger I have ever had. I ordered the Baconator. The hamburger was dry and very thin. I will never return to this location

Frequently Asked Questions About Wendy's

Is Carol City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.