Sonic Drive-In

3.6
2707 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Miami Gardens, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2660 Nw 199th Street for the ultimate SONIC experience!

Location

Sonic Drive-In
2660 Nw 199th Street, Miami Gardens, FL
33056, United States

Hours

Reviews

3.6
2,707 reviews
5 stars
1,133
4 stars
511
3 stars
373
2 stars
201
1 star
489

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Food Quality

Mixed feedback on food quality; while some enjoyed the burgers and slushes, others reported cold or incorrect orders and unsanitary conditions.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and concerns about health hazards.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long waits, malfunctioning equipment, and lack of communication from staff.
  • JD
    Jesson David
    6 days ago
    1.0
    Simple request of no relish and instead I received a hotdog full of relish. I absolutely can’t stand relish and I repeated no relish at least 3 times. This is inedible for me especially spending $12 to just throw it away!
  • TH
    Thomas Howard
    6 days ago
    2.0
    Never got chance to order had one car sitting at window slow service I drove off
  • LR
    L Riley
    Dec 16, 2025
    3.0
    Went there for the traditional "Sonic" vibe. The roll up service was not available. They sent me to the drive through, where they can barely hear your order. Felt like I was yelling at them. The girl was friendly and was nice. But wish the "old" service was there. Thats when it was fun!!
  • ET
    Ernest Thomas
    Nov 12, 2025
    1.0
    The slowest and rudest. Considering you are next to a stadium..and the location. Whomever is the manager/ owner is..its obvious they understaff for profit purposes. I will never come back here after waiting in drive through for almost 10 minutes in front of order box before someone asked for my order. THEEE WORST EXPERIENCE I HAVE EVER HAD. ...I never leave reviews.
  • MM
    Marisol Marquez-Soto
    Nov 11, 2025
    1.0
    Horrible customer service and drive thru monitors. They do not put up signs for out of service monitors or notify their customers and will speak to you like you are dumb. Save your money go somewhere else