Pollo Tropical

Reviews

• NR

  Nonny Rio

  3 days ago
  5.0
  O lugar mais democrático de todos os EUA! Especificamente esse em South Beach. Sempre com as mesas cheias e as pessoas mais diversas do planeta. Tem turistas do mundo todo, executivos de terno e gravata, trabalhadores de todos os tipos e mendigos. E todos na maior harmonia! Comer no Pollo Tropical de South Beach é uma experiência social, afetiva, cultural e com sentimento de pertencimento. Comida gostosa, preços ótimos e bom atendimento! Nota mil!
• AA

  Amyg28._

  Mar 4, 2026
  1.0
  Ordered through delivery and the gave me one small chicken, and drum that looked eaten, their was chicken completely missing, the bag was sealed when arrived.
• SM

  Samr Mouna

  Feb 27, 2026
  5.0
  I always have a great experience at the drive-thru here, everyone at this location is polite! Angel handled our order pickup this time around and was fast and very friendly, with everything in the order neatly packed (which was impressive considering the sheer amount of food we ordered). The food itself is great and this Pollo Tropical always gives LOTS of it. Good prices, good chicken, good service, and good employees!
• FP

  Favio Pérez

  Feb 27, 2026
  1.0
  Las ultimas 3 ordenes han demorado mucho y la mandan incorrecta, cuando intento llamar me cortan la llamada
• JP

  jim phillips

  Feb 4, 2026
  2.0
  I seldom post negative reviews, and previous Pollo Tropical experiences at other locations were positive, BUT this experience was pretty bad. I placed an online order for a whole chicken, and upgraded to white meat only. When I got home and opened the package, I found 4 dried up wings and 2 really dried up breast sections that were partially hacked in half. The skin was missing from one of the breast pieces. This was pathetic, and barely edible. I hate wasting food, but most of this went into the trash can. If pollo is your signature dish, how could you screw it up this badly? Whomever packed this up for my dinner can't have any sense of pride in what they do! Pathetic! Where was the "adult" supervision? If this had been my only Pollo Tropical experience, I wouldn't go near one again.