Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
3,433 reviews
5 stars
1,738
4 stars
661
3 stars
410
2 stars
199
1 star
425
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the flavor and freshness of the chicken, there were multiple complaints about dry, overcooked, or stale food.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization during order fulfillment.
Cleanliness
Several customers reported unsanitary conditions in the dining area and bathrooms, with some stating they had to clean their own tables.
Value for Money
Many patrons appreciated the affordable prices and good portion sizes, although some felt that the quality did not match the cost.
- DGDan GOTIN4 days ago5.0Toujours aussi bon.
- YAYaqueline De ArmasJan 1, 20265.0Ojalá abrieran este tipo de restaurante en Milwaukee, juro que se harían millonarios. Simplemente genial ❤️
- RCRene alexander Castillo y castilloJan 1, 20265.0Muy buena la comida
- JFJames FernandezDec 26, 20253.0Come on Pollo Tropical! You can do better! The crew here is a complete mess! Arguing with each other in front of a line of customers. while customer orders pile up. Drive through line at a halt. One of the worst experiences at a Pollo Tropical I have had. What a shame!
- DIDixan InfanteDec 18, 20255.0Exelente servicio y atención de Juakin manager,dannis y sharubia exelente trato muchachos gracias Miles seguiré viniendo como de costumbre
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Miami Beach?
Pollo Tropical is open daily from 10:00 AM to midnight.
Does Pollo Tropical in Miami Beach offer delivery?
Yes, Pollo Tropical offers delivery. You can order online through their delivery page.
Where is Pollo Tropical located?
Pollo Tropical is located at 1454 Alton Road, Miami Beach, FL 33139, USA.
What types of cuisine does Pollo Tropical specialize in?
Pollo Tropical specializes in Cuban cuisine with Latin American influences, offering fresh citrus-marinated chicken and traditional dishes.
What payment options does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit card and mobile NFC payments.
Does Pollo Tropical have seating and is it wheelchair accessible?
Yes, Pollo Tropical provides seating including outdoor seating and has wheelchair accessible entrance, seating, parking, and restrooms.
Is Pollo Tropical suitable for families with children?
Yes, Pollo Tropical welcomes families and children, and also offers a children's menu.
Can I pick up my order curbside at Pollo Tropical?
Yes, Pollo Tropical offers curbside pickup and no-contact delivery options for customer convenience.
What nearby places can I visit before or after dining at Pollo Tropical?
Nearby you can visit Einstein Bros. Bagels for coffee, 5th St Gym for a workout, or Panera Bread for a cafe experience.
Where can I find gas stations near Pollo Tropical in Miami Beach?
There are Chevron Station Miami Beach and Chevron convenience stores nearby for fueling and automotive needs.
Are there beauty or wellness services close to Pollo Tropical?
Yes, nearby beauty and wellness options include MMA SALON, Rox Beauty Bar, and Salon Vaso for hair, nail, and massage services.