Brand Certified
Häagen-Dazs
3.7(259 reviews)
Certified by Häagen-Dazs • Feb 22, 2026
Business Details
1670 Collins Avenue, Miami Beach, FL
33139, United States
Certified by Häagen-Dazs • Feb 22, 2026
About
Certified by Häagen-Dazs • Feb 22, 2026
Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Häagen-Dazs • Feb 22, 2026
Hours
Certified by Häagen-Dazs • Feb 22, 2026
Reviews
3.7
259 reviews
5 stars
130
4 stars
35
3 stars
23
2 stars
17
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Lorenz's exceptional service.
Pricing
Numerous reviews mentioned that the ice cream is overpriced, with some customers feeling misled about additional charges.
Ice Cream Quality
The ice cream received positive feedback for its flavor and quality, although some customers noted inconsistencies in portion sizes.
Service Speed
Several reviews criticized the slow service and long wait times, especially during busy hours.
Cleanliness and Atmosphere
While some customers enjoyed the atmosphere, others reported issues with cleanliness and noise levels.
- BSBrooke SuddethJan 26, 20261.0If I could do zero stars I absolutely would, staying in Miami for an extended period of time, have this location right around the corner from our hotel so I went almost every night. I’ve been here for a dairy free sorbet smoothie. It was made great multiple times by different workers, until 2 days ago when it came out a totally different color and taste. I expressed to the boy working it wasn’t what I had previously ordered, I was told that’s what I ordered and brushed off so I moved along, went to a different location the next night and had the same interaction so I came back tonight to ask for a remake or something, ended up getting the “manager/owners” phone number from the worker tonight because he wanted to charge me for it still, manager or whoever I spoke with was very rude and accused me of just trying to get free smoothies. I had receipts and explained that when I told the boy working it wasn’t right he didn’t offer a solution. I ended up getting the smoothie on the house tonight but him accusing me of trying to get free stuff is a slap in the face when I've spend $14 a day since I’ve been here for 10 days. DO NOT recommend this location at all. Stay far away and if your coming from anywhere around the world they treat you like your trying to run a scam on them.
- HHHuhNov 22, 20255.0This Loraz best deserves a raise got him all alone bored as hell. Super friendly place
- SSsilhouetteNov 18, 20255.0I think im addicted to the coffee shakes here
- CJChandler JordanNov 16, 20255.0We don’t have a lot of Haagen Dazs back home. So being able to actually shop in an actual parlor was a cool experience. My girlfriend loves the sorbet!
- DADiego AyardNov 16, 20254.0I had a good experience ice cream is expensive but I had a good customer experience and icecream was pretty good
Brand Certified Facts from Häagen-Dazs
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Certified February 22, 2026Yext Knowledge Graph
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