Five Guys

4.2
4569 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1500 Washington Ave in Miami Beach is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1500 Washington Ave, Miami Beach, FL
33139, United States

Hours

Reviews

4.2
4,569 reviews
5 stars
2,551
4 stars
1,083
3 stars
475
2 stars
160
1 star
300

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting their deliciousness and generous portions.

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff and slow service.

Cleanliness

Several customers mentioned issues with cleanliness, including dirty dining areas and unsanitary conditions.

Value for Money

Some customers felt the prices were high compared to the quality of service and food received.

Staff Attitude

There were numerous complaints about staff being unfriendly or argumentative with customers.
  • LW
    Lukas Walter
    Nov 15, 2025
    1.0
    This was the worst Five Guys experience I’ve ever had. If this had been my first time at Five Guys, I’d probably never set foot in a store again or come within 100 meters of one. The young lady at the counter, the employee who is the first point of contact, was obviously so high or full of painkillers that it seemed like she might collapse any moment or throw up on the spot. She couldn’t even keep her head up or open her eyes for more than one second. Accordingly, the order was completely wrong—a burger was missing, ingredients were incorrect, and the milkshake we ordered wasn’t even prepared by the same employee. And we weren’t the only ones with issues; almost everyone behind us had problems with their orders. When she eventually did make our shake, she sneezed into the cup right before our eyes—I’ve never seen anything like that. I thought I was in the middle of a bad movie. The food itself was (as is usually the case with Five Guys) good, but the fries were not up to the usual standard. The rest was a total disaster. This was the dirtiest branch I’ve ever been to, and it wasn’t late at night—it was around 8 PM. Food scraps and stains everywhere... well, there’s not much more to say.
  • SE
    SHN Real Estate
    Nov 7, 2025
    5.0
    Five Guys is an institution! Absolutely amazing burgers — juicy meat, perfect buns, and super fresh ingredients that capture the true American style. Every bite feels like a trip straight to the heart of the USA. The place is awesome — vintage vibe, great American music, and that classic 50s diner look that makes you feel like you’re in a movie. Service is top-notch, lightning fast, and always with a smile. In short: if you want to taste the real flavor of American burgers, Five Guys is an absolute must. 🔥🇺🇸
  • MP
    Martin Puch
    Nov 6, 2025
    4.0
    Las papas estaban como crudas y blandas. Siempre es un éxito seguro, pero esta vez falló. Igual siempre five guys ✌🏻🫶🏻
  • CU
    Christian Uribe
    Nov 5, 2025
    5.0
    It was late night, very busy location. I have to congratulate the staff on their dedication and working under pressure, non stop until doors closed, preparing orders to go and dine in as well. This was a great example of a supply chain running like clockwork. There was a bit of wait time because it was very busy, still, the food was great, table area clean. Lots of youngsters looking for an after party meal, people trying to use the restroom without purchasing, there was always a staff member paying attention to everything. This has been probably the busiest location I've visited. Special shout out to the good sir that preps the fries (sorry I didn't catch the name), organizes and gives out the orders, multi task, polite, speaks some spanish, cheers his colleagues and doesn't stop for a second. This is the team you want working in your business. Oh, and the burgers and freshly done fries were perfect !
  • AA
    Arianna Acampora
    Oct 27, 2025
    3.0
    sul cibo nulla da ridire, sia i panini che le patatine erano buonissimi. tuttavia siamo venute più giorni a mangiare qui e le ragazze che ci lavorano sono molto scortesi. Se chidi la maionese ti guardano male (forse perchè devono fare tre passi per prenderla), alla casaa ti trattano come un imbecille e i sacchetti sembra che te li buttano appresso.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.