Ben & Jerry’s

3.9
186 reviews
Ben & Jerry's Miami Beach ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreBakeryCaterer
Head to our Miami Beach ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable

Location

Ben & Jerry’s
1631 Alton Road, Miami Beach, FL
33139, United States

Hours

Reviews

3.9
186 reviews
5 stars
103
4 stars
26
3 stars
17
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unhelpful behavior.

Ice Cream Quality

The ice cream received high praise for its taste and variety, with many customers enjoying the flavors offered.

Portion Sizes

Several customers expressed dissatisfaction with the portion sizes, feeling they were too small for the price.

Cleanliness

The shop was generally noted for being clean and well-maintained, contributing positively to the overall experience.

Pricing Concerns

Many reviews mentioned that the prices were considered high relative to the portion sizes and overall value.
  • KM
    kevin M
    Nov 1, 2025
    1.0
    Are you serious? I've never seen an ice cream this small at Ben & Jerry's! Look at the pathetic amount of ice cream in this cone! If you want, raise the prices, but don't make these ice creams this small, it's a disgrace!
  • FB
    Fidel Babani
    Oct 19, 2025
    5.0
    Fuimos en familia, disfrutamos de distintos sabores de helados, quedé fascinado con el de Café. Café. Buzz, Buzz, Buzz. El chico que nos atendió muy nice.
  • RL
    reece lolly
    Sep 22, 2025
    5.0
    Jack and ember were amazing. They helped me so much and were so sweet. This was my first time in Naples and first time and Ben and Jerry’s. It was a wonderful experience and I plan on coming back! I can’t say enough about how wonderful they were.
  • GS
    Giulia Sodini
    Sep 17, 2025
    1.0
    Sep 17, 01.30 PM. Non so il nome del ragazzo che ci ha servito, siamo venuti qui parecchie volte e ci siamo sempre trovati bene con la ragazza. Lui ci ha detto più volte che le porzioni (banana split e shake) sono per 2/3 persone, ripetendoci più volte le calorie e indicando il tabellone come per convincerci a non prendere nulla. Ho dovuto ripetere 3 volte “non-diary” perché lui continuava a dirmi “1000 calories”…. Nulla da dire sul gelato, buonissimo. Ma su di lui, beh, da licenziamento. Io poi sono incinta e non avevo mangiato nulla da ieri, quindi se voglio uno shake non è affar suo.
  • M3
    Miami Beach Notary 305
    Aug 23, 2025
    5.0
    My favorite local ice cream shop! Please restock the CHURRO!

Frequently Asked Questions About Ben & Jerry’s

What kind of ice cream can I expect at Ben & Jerry's Miami Beach?

You can enjoy euphoric Ben & Jerry's ice cream flavors served with freshly baked waffle cones, shakes, or sundaes, just like the original scoops from 1978.

What are the operating hours of Ben & Jerry's Miami Beach?

Open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight.