Business Details
About
Ice Cream ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Miami Beach ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
3.9
187 reviews
5 stars
103
4 stars
26
3 stars
17
2 stars
12
1 star
29
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of ice cream, feeling they were not worth the price.
Service Quality
Service experiences varied widely, with numerous complaints about rude or inattentive staff, while some praised specific employees for their exceptional service.
Ice Cream Quality
The ice cream itself received positive feedback for its taste and variety, although some customers noted issues with freshness.
Cleanliness
The shop was generally reported as clean, but there were occasional mentions of service-related cleanliness issues.
Pricing Concerns
Customers frequently commented on the high prices relative to portion sizes and overall value.
- TBTom BarnesDec 14, 20252.0The scoops are so small making it really like 1 scoop and then charging you for 2.
- KMkevin MNov 1, 20251.0Are you serious? I've never seen an ice cream this small at Ben & Jerry's! Look at the pathetic amount of ice cream in this cone! If you want, raise the prices, but don't make these ice creams this small, it's a disgrace!
- FBFidel BabaniOct 19, 20255.0Fuimos en familia, disfrutamos de distintos sabores de helados, quedé fascinado con el de Café. Café. Buzz, Buzz, Buzz. El chico que nos atendió muy nice.
- RLreece lollySep 22, 20255.0Jack and ember were amazing. They helped me so much and were so sweet. This was my first time in Naples and first time and Ben and Jerry’s. It was a wonderful experience and I plan on coming back! I can’t say enough about how wonderful they were.
- GSGiulia SodiniSep 17, 20251.0Sep 17, 01.30 PM. Non so il nome del ragazzo che ci ha servito, siamo venuti qui parecchie volte e ci siamo sempre trovati bene con la ragazza. Lui ci ha detto più volte che le porzioni (banana split e shake) sono per 2/3 persone, ripetendoci più volte le calorie e indicando il tabellone come per convincerci a non prendere nulla. Ho dovuto ripetere 3 volte “non-diary” perché lui continuava a dirmi “1000 calories”…. Nulla da dire sul gelato, buonissimo. Ma su di lui, beh, da licenziamento. Io poi sono incinta e non avevo mangiato nulla da ieri, quindi se voglio uno shake non è affar suo.
Frequently Asked Questions About Ben & Jerry’s
What kind of ice cream can I expect at Ben & Jerry's Miami Beach?
You can enjoy euphoric Ben & Jerry's ice cream flavors served with freshly baked waffle cones, shakes, or sundaes, just like the original scoops from 1978.
What are the operating hours of Ben & Jerry's Miami Beach?
Open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight.
Does Ben & Jerry's Miami Beach offer online ordering and delivery?
Yes, they provide in-store pickup, curbside pickup, and no-contact delivery services with same-day delivery available.
Which payment methods are accepted at Ben & Jerry's Miami Beach?
They accept major credit cards including American Express, Visa, Mastercard, Discover, Diners Club, as well as mobile payments like Apple Pay, Android Pay, Samsung Pay, and cash.
Does Ben & Jerry's Miami Beach provide catering services?
Yes, they offer ice cream catering services for events, weddings, and office gatherings.
Is Ben & Jerry's Miami Beach wheelchair accessible and family-friendly?
Yes, the shop features a wheelchair-accessible entrance and welcomes families and LGBTQ customers.
Where is Ben & Jerry's Miami Beach located?
It is located at 1631 Alton Road, Miami Beach, FL 33139, USA.
What nearby dining options are close to Ben & Jerry's Miami Beach?
Nearby you can find WOK TO WALK Miami Beach for healthy Japanese food, Piola for Italian cuisine, and SoBe It sandwich shop if you want a quick bite.
Are there any entertainment venues near Ben & Jerry's Miami Beach?
Yes, the Regal South Beach cinema and arts venue, and the Lincoln Theater are close by for movies and performances.
What other ice cream options are available near Ben & Jerry's Miami Beach?
Cold Stone Creamery and Haagen Dazs Ice Cream Shop at Lincoln Rd are nearby alternatives if you're looking for more ice cream varieties.