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Häagen-Dazs

4.2
(397 reviews)

Business Details

665 Lincoln Road, Miami Beach, FL
33139, United States

About

Ice Cream ShopCafe
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Häagen-Dazs
665 Lincoln Road, Miami Beach, FL
33139, United States

Hours

Reviews

4.2
397 reviews
5 stars
270
4 stars
46
3 stars
23
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals providing excellent service.

Pricing Issues

Some customers expressed dissatisfaction with pricing, feeling that they were overcharged for their orders.

Cleanliness

The store was generally reported as clean, although there were mentions of the bathroom being out of service.

Product Quality

Customers consistently enjoyed the ice cream flavors and quality, with many describing the ice cream as delicious.

Staff Attitude

While many reviews highlighted positive staff interactions, there were also reports of rude behavior from some employees.
  • GT
    Gina Terry
    Jan 4, 2026
    1.0
    This location on Lincoln road and 6th, charged us each 9.99 for a single scoop in a cup. Their website says 8.99 for a double scoop. Totally ripped off stay away. $30 for 3 small scoops of ice cream that fit in your palm.
  • ZL
    ZINA LIMONGELLO
    Dec 28, 2025
    1.0
    I am at the 665 Lincoln road in Miami Beach. I went, previously, in another Hagen Daz store, but they did not have my favorite flavor, so I walked to another one and the operator T. (Braided head) was so rude and not willing to work and to deal with customers. She almost yelled at me and I said: you don’t look happy to work here!!! A very angry attitude. Then she left, maybe she was in a hurry to leave. Long story short, I WON’T EVER COME BACK IN THIS STORE. I spent about $30! This is not the way to deal with customers. Find another Hagen daz! Thank you
  • GG
    Gracie Grace
    Dec 25, 2025
    1.0
    The store was clean, mostly good except for the staff. My family visited on christmas eve evening, and we were the first to enter the store that time. Then people rushed, and we stood in front of the cashier for the order. But she treated as if we were transparent and moved to ice cream zone to get orders from other family. We were the only Asian guests there and this is why we take this experience very unpleasant. She was African American (maybe) staff. I wish no single customer experience this next time.
  • EP
    edward pablo
    Dec 23, 2025
    5.0
    Amazing staff amazing ice cream!!!!
  • AK
    Abigail Kutsyk
    Dec 18, 2025
    5.0
    Service was amazing and the milkshakes are very good. Would 100% recommend to go

Brand Certified Facts from Häagen-Dazs

Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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