At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals providing excellent service.
Pricing Issues
Some customers expressed dissatisfaction with pricing, feeling that they were overcharged for their orders.
Cleanliness
The store was generally reported as clean, although there were mentions of the bathroom being out of service.
Product Quality
Customers consistently enjoyed the ice cream flavors and quality, with many describing the ice cream as delicious.
Staff Attitude
While many reviews highlighted positive staff interactions, there were also reports of rude behavior from some employees.
GT
Gina Terry
Jan 4, 2026
1.0
This location on Lincoln road and 6th, charged us each 9.99 for a single scoop in a cup. Their website says 8.99 for a double scoop. Totally ripped off stay away. $30 for 3 small scoops of ice cream that fit in your palm.
ZL
ZINA LIMONGELLO
Dec 28, 2025
1.0
I am at the 665 Lincoln road in Miami Beach. I went, previously, in another Hagen Daz store, but they did not have my favorite flavor, so I walked to another one and the operator T. (Braided head) was so rude and not willing to work and to deal with customers. She almost yelled at me and I said: you don’t look happy to work here!!! A very angry attitude. Then she left, maybe she was in a hurry to leave. Long story short, I WON’T EVER COME BACK IN THIS STORE. I spent about $30! This is not the way to deal with customers.
Find another Hagen daz!
Thank you
GG
Gracie Grace
Dec 25, 2025
1.0
The store was clean, mostly good except for the staff. My family visited on christmas eve evening, and we were the first to enter the store that time.
Then people rushed, and we stood in front of the cashier for the order. But she treated as if we were transparent and moved to ice cream zone to get orders from other family. We were the only Asian guests there and this is why we take this experience very unpleasant.
She was African American (maybe) staff. I wish no single customer experience this next time.
EP
edward pablo
Dec 23, 2025
5.0
Amazing staff amazing ice cream!!!!
AK
Abigail Kutsyk
Dec 18, 2025
5.0
Service was amazing and the milkshakes are very good. Would 100% recommend to go