Wendy's

3.3
1322 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 W Merritt Island Cswy, Merritt Island, FL
32952, United States

Hours

Reviews

3.3
1,322 reviews
5 stars
398
4 stars
297
3 stars
234
2 stars
113
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention to orders.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about food being cold, stale, or poorly prepared, with some describing it as disgusting.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.

Speed of Service

Customers experienced long wait times, with some stating that the service was unorganized and inefficient.
  • CH
    Craig Hatcher
    Nov 10, 2025
    1.0
    Not only were my fries somehow cooked on the outside and ice cold in the middle but my order was completely wrong and only noticed when I was too far away to turn around. I don’t generally review fast food places but just terrible that my fries were cold in the middle and on top of that my order wasn’t even close to right. I want my 14 bucks back! Bad experience at this Wendy’s.
  • AF
    Alexis Fouts
    Nov 7, 2025
    2.0
    This is the second time I’ve been to this location first time I ordered a lemonade took 10 minutes to receive it. This second time I ordered 3 meals. I ordered apple slices with my kids meals they got fries instead ordered a kids regular hamburger it came with onion pickles and mustard that weren’t wanted or asked for so kid refused to eat it even when I took it off. We waited 20 minutes to get food and then had to remind them for the drinks and then wait for that after already waiting so long.
  • SC
    Shayne Clark
    Nov 2, 2025
    2.0
    Ordered online and when I got to the restaurant, I still had to wait longer than usual. Once I got my order, it was all cold and extremely old. This location just can't seem to get it right.
  • JA
    Justin Anderson
    Oct 24, 2025
    4.0
    This is the best place to get nuggets remember always get chili to dip the nuggets in that's how they were made to be enjoyed.
  • TL
    Tony Lodato
    Oct 8, 2025
    1.0
    Showed up at drive thru at 110am ti be told ti give her a second then ordered and pulled around and was told cash only and they only have enough meat for one sandwich di you want chicken she said..waited 25 minutes at striped lines for nothing .

Frequently Asked Questions About Wendy's

Is W. Route 520 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.