Wendy's

3.3
1332 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 W Merritt Island Cswy, Merritt Island, FL
32952, United States

Hours

Reviews

3.3
1,332 reviews
5 stars
401
4 stars
298
3 stars
234
2 stars
113
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many expressing frustration over incorrect orders and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation practices.

Management Issues

Complaints about management were frequent, with reports of rude behavior and poor handling of customer concerns.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • MC
    M Cervantes
    1 day ago
    1.0
    So disappointing, I should have looked at the reviews here. Do not order food from here, service was very poor and rude manager. I doordashed 80$ work of food just to not receive half and get accused of false reporting because the manager onsite said “it’s hard to believe we missed that much food” ya no shoot, that is why I am complaining. Cashier was Troy, manager unknown but very nasty attitude.
  • AL
    Anthony Lemaster
    2 days ago
    1.0
    They deserve zero stars. Food should not pass health inspection, worst quality I've ever experienced, inedible, terrible service as a bonus, orders always have mistakes, and run out of staple menu items like chili. No idea how they are still open.
  • LL
    Leaf
    Jan 5, 2026
    5.0
    Went today and ordered a 3 piece blackened chicken tender and Mac and cheese and it was delicious. For 450 calories you can't beat it. They're doing a great job up there and the customer service was wonderful. Wanted to give y'all your flowers. Thank you
  • KB
    Kimberly Bristol
    Dec 28, 2025
    3.0
    Seem friendly at drive through thought it odd when I ask for NO MUSTARD on 3 kids meals and 3 combo meals teller would tell me what came on it stating they didn't come with mustard I said great long as NO mustard and NO pickles. Was very clear. Get order home what's on them? Yup Mustard! Why? It work i wont never visit this M.I. Wendy's again. Dirty drive through area smelled of sour grease .
  • JW
    John Williams
    Dec 5, 2025
    1.0
    They were out of lettuce, but didn’t offer a discount. So if they were out of meat, would they still offer you a meatless Berger at regular price. The bun on the Berger was totally stale. Thus restaurant offers poor quality. I recommend you stay away.

Frequently Asked Questions About Wendy's

Is W. Route 520 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Merritt Island?

The drive-through is open Monday through Saturday from 6:30 AM to 2:00 AM and Sunday from 8:00 AM to 2:00 AM.