At Papa Johns Pizza in Merritt Island, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Merritt Island pizza for any occasion. Call us for pizza delivery in Merritt Island or stop by 434 E MERRIT ISLAND CSWY for carryout to order the best pizza in Merritt Island, along with breadsticks, wings, and more!
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of issues.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delays, leading to dissatisfaction.
Food Quality
While some reviews highlight good pizza and enjoyable menu items, others report cold food and poorly made pizzas.
Delivery Issues
Numerous complaints about long wait times and delivery problems, including cold food upon arrival and unprofessional delivery staff.
Management Concerns
Several reviews suggest a need for better management and staff training to improve overall service and order accuracy.
JC
JA Claassen
Jan 1, 2026
2.0
The service here has just about tanked. If you have an issue with your order (or even when you place an order for that matter) you are talking to a call center in Sri Lanka or someplace. With the large order we placed on NYE, we were shorted 2 pizzas. The delivery guy was rude and said “that was all the pizza he had” for us and left. We had a room full of people ready to eat so we took the pizza “he had” for us and called the store. But it wasn’t the store. I was patched through to the store and was on the phone for a total of 22 minutes (while my party was going on without me and I just wanted all 6 pizzas and 2 garlic knots that I paid for). With the actual Merritt Island store still on hold, we then drove to the store. I showed the lady I had been talking to at the actual store that I was still on hold and she smiled and said, “Oh, that’s crazy I thought I hung up on you.” Meanwhile, my party is still going on without me. We asked for a refund of the $15 tip for the bad delivery guy and when she couldn’t figure out how to do that in the system she decided to refund the whole order. At least, she said she refunded the whole order but we shall see. While our pizzas were out of the I’ve and boxed we stood there another couple of minutes while she continued to fidget with the register (even after acknowledging to the guy who boxed our lost pizzas that they were ready.) So we stood there waiting for our food until she was ready to pass it on to us. After having been longstanding customers of Papa Johns, we won’t be buying from them anymore. It’s just not worth the hassle when there are so many good local shops around now. Bye bye Papa Johns. Good luck with the way you now conduct your business. We’re out.
WK
winifred kenny
Dec 29, 2025
5.0
Went in to get pizza today and I haven't had your pizza in a long time because of an incident at a store in PA but I said I would try again DJ and a trainee he was training and this was the best freaking pizza I've had in a long time DJ did an excellent job and now I know where to get a GREAT pizza thanks DJ you're the best
MD
mike d.
Dec 28, 2025
1.0
Very unfriendly and rude customer service. And Always a long wait time even when it’s not busy, I won’t be back.
DH
Duane Hines
Nov 14, 2025
5.0
Very fast and friendly. The food was great. All of the kids loved it. Made perfect! The service was over the top. The lady working was so helpful and kind. Better ingredients! Better pizza! Thanks Papa Johns!
AP
Anthony Paquette
Nov 10, 2025
5.0
Everything was good from there it was my 2nd time in like a month. I've never really got pizza from there but it was delicious
What are the delivery hours for Papa Johns Pizza in Merritt Island?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Can I order takeout from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to 10:40 PM, except Fridays and Saturdays when it extends to 11:40 PM.
Does Papa Johns Pizza offer no-contact delivery service?
Yes, Papa Johns Pizza provides no-contact delivery for customer safety and convenience.
Where is Papa Johns Pizza located in Merritt Island?
Papa Johns Pizza is located at 434 E Merrit Island Causeway, Merritt Island, FL 32952.
How can I order Papa Johns Pizza online in Merritt Island?
You can order delivery or carryout online through their menu and order links at papajohns.com or by using their mobile app available on Apple App Store and Google Play.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza serves pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special deals or promotions available at Papa Johns Pizza Merritt Island?
Yes, you can find current deals and specials by visiting their specials page at papajohns.com/order/specials.
What nearby places can customers visit when coming to Papa Johns Pizza in Merritt Island?
Nearby places include Bailey Jewelers for shopping, ABC Fine Wine & Spirits for beverages, and Eyeglass World for eyewear needs. Customers can enjoy shopping or errands before or after their meal.
Is there a convenient gas station near Papa Johns Pizza for customers on the go?
Yes, Sunoco gas station is nearby, offering convenience for fueling up before or after grabbing pizza.
What other dining options are located near Papa Johns Pizza Merritt Island?
Nearby dining options include Five Guys for burgers, Chipotle Mexican Grill for Mexican cuisine, and Chili's Grill & Bar for American-style food, providing a variety of meal choices in the area.