Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some experiencing friendly interactions while others faced rudeness and slow responses.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders and missing items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and with food items.
Management Issues
Several reviews pointed to poor management practices, including handling of customer complaints and staff behavior.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
JA
Joel Arancibia
Dec 28, 2025
5.0
Always great service here. Manager is on top of everything.
JM
Jerry Mott
Dec 16, 2025
2.0
dirty
NB
Noah Bryan
Dec 7, 2025
1.0
The location declined to take my order multiple times. No matter the tip I offered or amount of food. Because my house was over 8 minutes away. They declined to deliver each time.
TT
Tara Tollefson
Nov 25, 2025
3.0
New getting wrong items. Incorrect orders placed. And a young man told me “McCafé drinks are in smaller cups.” Only problem is I did not order a McCafé drink. I ordered a frozen soda. I had already spent way too much time at the location, where I was also misled about a deal where if you do a survey you ““ get a free burger. But you still have to actually purchase a burger in order to get that free one. So I’m basically getting two burgers at half home. Not really much of a deal to me. My main issue is that these slushy’s are kind of expensive, and I didn’t have time to argue with the young man about getting the correct size. Some of us are on break and don’t have all day to wait at McDonald’s. It does say medium on the frozen sizes or whatever on the picture. But I don’t understand why you guys need to downsize, frozen sodas. The company is already making enough offer the over inflated prices on the food.
DH
Daniel Hixon
Nov 23, 2025
3.0
Fries are old alot of the time when you order on app and go in to pick up it takes forever during monopoly time they had no pieces on fries, or fountain cups only coffee cups called manager she never made right
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any nearby restaurants or pubs I could visit before or after McDonald's?
Nearby places include Eagles #4257, a pub and beer garden, and Island Breakers Billiards, which offers bar and billiards activities, great for socializing around your visit.
Where can I find wellness or beauty services near McDonald's?
Close to McDonald's, you can visit Neo Laser Medical Spa and Lashed House & Beauty Bar for spa and beauty treatments, or Keri Does My Hair and Kya's Chop Shop for haircare services.
Are there any medical or eye care facilities near McDonald's in Merritt Island?
Nearby medical and eye care facilities include Eye Clinic and Laser Institute, Merritt Island Family Practice, Ambulatory Surgical Care, and Santisi Vision Care.