Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting cleanliness while others reported unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, impacting their overall experience.
DH
Daniel Hixon
1 day ago
3.0
Fries are old alot of the time when you order on app and go in to pick up it takes forever during monopoly time they had no pieces on fries, or fountain cups only coffee cups called manager she never made right
AG
ace gregory
Nov 2, 2025
1.0
when i got to the window to pay for my order the girl didn’t even look at me or even make eye contact and after she heard the card reader she pulled it back in and slammed the window in my face! i got to the next window and asked for her name and was told it was kylia or something. she was a back teenager with her hair in a bun/ponytail. i’m going to call corporate and complain about this young lady because this isn’t the first time and it’s super disrespectful! don’t work in customer service if you can’t be nice. i never had any problems with any other worker here the 4 years i’ve been coming, unbelievable!
CC
C C
Oct 21, 2025
1.0
Management needs to do something about the MIHS teenagers walking all through out the property between 3-4. They walk in front of cars, with absolutely no regard for the customers trying to go through the drive through or park in curbside. Completely unacceptable.
MT
Muriel Tinkler
Oct 17, 2025
4.0
Got 3 Happy Meals for the kids. They forgot the extra fries in 2 of them. The staff was very pleasant and corrected it right away.
After we pulled off, I realized they forgot the lettuce on my sandwich. By then, I didn't bother going back.
T1
Ttvjuliaan 15
Oct 17, 2025
1.0
I had asked nicely for one more sweet-and-sour sauce and she rudely said that there’s two in there and shut the window I think that’s unacceptable. If you can’t work with people, you shouldn’t be working with people then I walked inside and asked for some sauce and they gave it to me and I asked if I can speak to her and I said it wasn’t that hard was it And then she tried to act all calm saying that she said that there were some in the bag, but I said I wanted one extra one She could’ve said that they cost extra but no, she shut the window. I think that’s unacceptable. And very unprofessional I won’t be coming here again
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any nearby restaurants or pubs I could visit before or after McDonald's?
Nearby places include Eagles #4257, a pub and beer garden, and Island Breakers Billiards, which offers bar and billiards activities, great for socializing around your visit.
Where can I find wellness or beauty services near McDonald's?
Close to McDonald's, you can visit Neo Laser Medical Spa and Lashed House & Beauty Bar for spa and beauty treatments, or Keri Does My Hair and Kya's Chop Shop for haircare services.
Are there any medical or eye care facilities near McDonald's in Merritt Island?
Nearby medical and eye care facilities include Eye Clinic and Laser Institute, Merritt Island Family Practice, Ambulatory Surgical Care, and Santisi Vision Care.