Five Guys

4.4
1509 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 500 E Merritt Island Causeway in Merritt Island is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
500 E Merritt Island Causeway, Merritt Island, FL
32952, United States

Hours

Reviews

4.4
1,509 reviews
5 stars
967
4 stars
296
3 stars
132
2 stars
48
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.

Food Quality

While many praised the burgers and fries, there were complaints about inconsistency in quality, including greasy food and undercooked items.

Pricing

Customers frequently noted that the prices are high, with some feeling the quality does not justify the cost.

Service Experience

Service was often described as friendly, but there were significant complaints about rude staff and poor customer service in some instances.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some praising it while others noted it was dirty.
  • CG
    Claudia Gutierrez
    2 days ago
    1.0
    I’ve been a regular customer here for a long time and usually love the food, but today was a major disappointment. My burger had absolutely no flavor and was completely falling apart—it felt like eating loose ground meat with bread and pickles. It definitely wasn't up to their usual standards. I hope this was just a one-time issue, but I expected much better based on my previous visits."
  • MC
    Martin Clark
    Dec 22, 2025
    1.0
    This place has gotten my order wrong 3 times in a row. A bacon cheese burger is like 5 ingredients and 3 of them are in the name, how do you mess that up?
  • DS
    Dan Schwartz
    Dec 16, 2025
    4.0
    Just got an Oreo shake here ND it was good. The only issue I had was the straw they give out. Its too think to suck up the cookie pieces mixed in the shake, making it difficult to drink. Did not try the burgers or fries at this location.
  • EE
    Epyon001
    Dec 15, 2025
    5.0
    I'll keep this review short and simple. Food is amazing, Service is amazing. Your staff is amazing. However this place is expensive. $50 for two people to eat? That is nuts. Staff doesn't control prices, so I'm not knocking a star. I honestly don't know how a family of 4 or more could afford this place.
  • BM
    Brenda Losinger Meyers
    Dec 13, 2025
    5.0
    My hubby & I had delicious burgers on our way to our weekly grocery shopping! As always the food was great. My hubby did have to ask for his milkshake that didn't arrive with the food, but it didn't take away from our experience.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.