Chipotle Mexican Grill

3.2
295 reviews
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About

Mexican Restaurant
Chipotle Merritt Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
455 E Merritt Island Cswy, Merritt Island, FL
32952, United States

Hours

Reviews

3.2
295 reviews
5 stars
127
4 stars
27
3 stars
24
2 stars
25
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with some customers experiencing negative interactions that affected their overall experience.

Food Quality

While some customers praised the freshness and flavor of the food, many reported issues with overcooked ingredients, incorrect orders, and poor portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the dining experience.

Order Accuracy

A significant number of customers expressed frustration with incorrect orders, both for in-store and online purchases, leading to disappointment and dissatisfaction.
  • RL
    raechel lewis
    5 days ago
    5.0
    Tamika is the best. Even when she’s only supposed to ring up my food, she will stop what she’s doing and make my meal if no one is able. She is so kind to my kids and takes extra care with my autistic son and listens to him. She makes him feel seen and heard. He asks about her every day. She calls him her nephew. It is the sweetest thing. She deserves a huge raise and a paid vacation! I go every Tuesday and will continue to go as long as she is working there. Thank you for being to kind and understanding Tamika!
  • SH
    Suzanne Hall
    Dec 29, 2025
    3.0
    The young lady at the window did not say one word to us when picking up our food. I forgot to add lettuce. So we asked to a side of lettuce. I currently do know if it was added or not, but when I took a peeked in the bag. It doesnt look like it.
  • JM
    James Michael
    Dec 29, 2025
    1.0
    portions are HUGE, so much for theory of small portions; Staff does NOT know how to properly cook fajita vegetables - overcooked to the point of being mushy baby-food. Should be able to tell it is a pepper or onion - they obliterate them (see pics); chicken does NOT look like chicken - and is also cooked to death and over-salted. Even w/ a BOGO offer, this place serves swill and is NOT worth it!
  • LS
    Lena S
    Dec 26, 2025
    1.0
    I ordered online and indicated lite rice in my burrito bowl. It was filled to the top with rice. Staff - please pay attention to online orders
  • VS
    Veronica Stokes
    Dec 15, 2025
    2.0
    This is the second time I have picked up an order that is incorrect and I’m not sure how when the toppings are on the lid sticker … I am missing my sour cream, guacamole I paid extra for AND my corn salsa. Also got lettuce I didn’t even order. And I couldn’t even find a way to call the store it sends you into some stupid runaround. Pretty disappointing. Would love a refund but it seems they make it pretty difficult to even contact anyone about it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Merritt Island serve?

Chipotle Mexican Grill in Merritt Island offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 455 E Merritt Island Cswy?

The restaurant is open daily from 10:45 AM to 11:00 PM.