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Brand Certified

Chipotle Mexican Grill

3.2
(314 reviews)

About

Mexican Restaurant
Chipotle Merritt Island is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
455 E Merritt Island Cswy, Merritt Island, FL
32952, United States

Hours

Reviews

3.2
314 reviews
5 stars
136
4 stars
28
3 stars
25
2 stars
25
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Food Quality

There were numerous complaints about food quality, including overcooked ingredients, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and a general lack of sanitation in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with food quality.
  • AL
    Alexia Lantigua
    5 days ago
    5.0
    Just stopped in with some friends from a different country. They work hard to keep things tidy, we actively watched them do quality control on the foods and sweep and clean tables. They did almost forget our guac and queso. But they were busy and someone stopped quickly to get it for us so we could sit and enjoy our meal. They are polite and efficient. Next time we’re in town we’ll likely stop again.
  • JD
    Jay Desai
    Feb 22, 2026
    1.0
    Absolutely horrible experience at Chipotle. The place was dirty as hell — tables were messy, the floor looked like it hadn’t been cleaned in hours, and the whole restaurant just felt unhygienic. On top of that, I ordered 4 veggie bowls, and the employee acted visibly annoyed like I was asking for something unreasonable. Eye-rolling, attitude, and rushed service the entire time. If you work in food service, making customer orders — big or small — is literally your job. Between the disgusting environment and the rude behavior, this was one of the worst Chipotle visits I’ve ever had. Definitely not coming back to this location. Management seriously needs to step in.
  • SF
    Shanna Finan
    Feb 15, 2026
    1.0
    Tables dirty. Workers attitudes suck sorry this is the job you picked atleast fake it. Wonder how many mangers they have been through since opening
  • BH
    Billy Hazelett
    Feb 15, 2026
    5.0
    Its actually pretty good for the price. And I don't feel awful afterwards! Thats a big deal for me these days.
  • DF
    Dave Fitzgerald
    Feb 11, 2026
    1.0
    Supposedly opens at 1045.... Literally nothing ready at all. The metal food bins weren't even installed yet. No one talking to customers.... Nothing.... Guess I'll stop going to Chipotle.... Again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Merritt Island serve?

Chipotle Mexican Grill in Merritt Island offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 455 E Merritt Island Cswy?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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