Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
who ever the manger is , very rude and unprofessional, wouldn’t allow
me to use the restroom with my purse
SM
Sandy Mae
Mar 3, 2026
4.0
Chasity at the window had an excellent attitude and EXACTLY the kind of customer service EVERY restaurant should have! She deserves to be acknowledged for her great service !
AB
Andrew Berger
Feb 26, 2026
1.0
Absolutely appalled by the management at this Wendy’s location.
My family placed a DoorDash order that took nearly an hour to arrive. When the driver finally showed up, he apologized and explained the restaurant was chaotic, with frustrated customers leaving and staff refusing to fix problems.
When we unpacked our order, multiple items were missing—meals, drinks, sauces—you name it. I called the restaurant immediately. The first person hung up on me. The second call connected me to Michelle, who claimed to be the manager.
What happened next was shocking:
• She yelled over me the moment I began explaining the issue.
• Repeatedly insisted it was a “DoorDash problem,” refusing to take any responsibility.
• Told me to “shut my mouth” before hanging up.
• Refused to answer any further calls.
This is not just bad customer service—it’s hostile, unprofessional, and completely unacceptable for a manager. Managers are supposed to listen, solve problems, and represent the company professionally, not speak to paying customers like this.
I am urging Wendy’s corporate leadership to take immediate action. Someone who treats customers this way has no place in management. Proper accountability—disciplinary action, demotion, or termination—is absolutely warranted.
Customers deserve respect. This manager showed none. Consider this a warning to anyone thinking of ordering from this location
What are the drive-thru hours at Wendy's on N Wickham Rd in Melbourne, FL?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday and Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does Wendy's on N Wickham Rd offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via app at Wendy's on N Wickham Rd?
You can order online at order.wendys.com or use the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599, which offers quick links for convenient ordering.
What payment options does Wendy's on N Wickham Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in and delivery available at Wendy's on N Wickham Rd?
Yes, this location offers dine-in, drive-thru, and delivery services where available.
How can I contact Wendy's on N Wickham Rd for questions or feedback?
You can provide feedback via the Customer Care team through live chat or by calling 888-624-8140. For direct contact, call (321) 622-4150 or visit the Contact page on Wendy's website.
Where can I find Wendy's gift cards and check their balance?
Wendy’s gift cards are available in-restaurant, through retailers, and online at wendysgiftcards.com. You can check your balance at find.wendys.com/gift-card.
What nearby places can I visit around Wendy's on N Wickham Rd?
Nearby you can visit Walmart Pharmacy for your medicine needs, Verizon Wireless for mobile phones, Panda Express for Chinese food, and Chili’s Grill & Bar for Tex-Mex dining. These locations offer convenient options before or after your visit to Wendy’s.
Are there other dining options near Wendy's on N Wickham Rd?
Yes, nearby dining options include Firehouse Subs and Jersey Mike’s Subs for sandwiches, Papa John’s Pizza, Del Taco for Mexican food, Denny’s for breakfast and brunch, and It’s Just Wings for chicken wings.
Are there any entertainment or shopping places near Wendy’s on N Wickham Rd?
Yes, you can visit Pair A’ Dice Casino Style Arcade for gaming, Gorilla Games for video games, and shopping at Verizon Wireless or Cellular Sales nearby.
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