CS
Christine Smith
Mar 20, 2026
I had a terrible experience at Pizza Hut. I walked in, said hi, and the employee slowly took out his headphone, paused his video, and just stared at me without saying a word—no greeting at all.
We realized we ordered from the wrong location and apologized, but he was rude and irritated the entire time when we asked about a refund. When we tried to order there instead, he gave attitude, said items were unavailable, then claimed everything was already put away—even though it was 11:30 PM and they close at 12. The behavior was completely unprofessional and honestly one of the worst customer service experiences I’ve ever had.
LA
Lauren Bumgarner (Ashley)
Mar 15, 2026
🍕 The Bermuda Triangle of Pizza: A 1-Star Odyssey
Welcome to the Pizza Hut where time, correct orders, and basic cutlery go to die. What was supposed to be a glorious cheat meal turned into a 75-minute hostage negotiation.
Let’s review the tragic timeline of this culinary disaster:
• The Wait: It took an hour and fifteen minutes for two pizzas to arrive. One of them was just cheese. Cheese. The culinary equivalent of drawing a stick figure. Yet, somehow, this completely baffled the kitchen staff.
• The DoorDash Gauntlet: Our heroic delivery driver arrived looking like he’d just returned from war. He informed us that the restaurant tried to hand him two entirely different, incorrect orders before finally surrendering ours. He had to refuse cursed pizzas like an Indiana Jones character dodging booby traps.
• The Crust Catastrophe: We ordered the Pan crust—the holy grail of greasy, crispy cheat-meal perfection. What did we receive? The dry, nasty, hand-tossed crust. It tasted less like a Friday night treat and more like a punishment for a crime I didn’t commit.
• The Phantom Staff: Hoping to rectify this tragedy, we called the store. The phone just rang. And rang. And rang. I am fully convinced the entire staff either abandoned their posts to join a circus or were spontaneously raptured, leaving nothing behind but floury aprons and burning dough.
• The Final Insult: Defeated, we decided to just eat our dry sadness disks. But wait! The pizza wasn't even cut all the way through. Apparently, the pizza wheel is also broken, missing, or on strike. We had to tear the pizza apart with our bare hands like a pack of feral raccoons fighting over a frisbee.
If you are looking for a hot, correctly made pizza in a reasonable amount of time, you would have better luck planting a tomato seed in your yard and waiting for it to bear fruit. Avoid at all costs.
JI
James Ignacek
Feb 5, 2026
saw the Big New Yorker pizza TV ad
but my pizza was so skimpy on cheese
next time just order Costco pizza
RI
ryan irribarra
Feb 5, 2026
Gary and the crew always do their best to serve. Gary in particular is the best pizza hut employee I've ever met! Solid guy, hard worker, all around quality pizza maker!
Really wanted to give 5 stars, employees are super nice.
But damn 1$ each for Parmesan and pepper is crazy smh
Order pick up for Dan 7:25 1/26/26