Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and negative interactions with management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or poorly prepared items, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
While some customers praised friendly staff, many others reported rude behavior and a lack of professionalism among employees.
Inconsistent Experience
The overall experience varied significantly, with some customers having positive interactions while others faced numerous issues, indicating inconsistency in service and food quality.
CJ
Curtasha Jones
2 days ago
1.0
Born and raised in the area, I’ve always come to this Wendy’s for lunch, so this was especially disappointing.
I asked for my bacon cheeseburger to be made fresh because every time I come here the buns are hard. Despite that request, the service went downhill. I wasn’t given any napkins, my drink was forgotten, and when I asked for a cup of ranch I was told it would be extra in a dismissive manner. I said never mind and drove off, only to realize I wasn’t given a receipt either.
The entire interaction felt careless and unprofessional. I’ve been a long-time customer, but this experience left me feeling uncomfortable and disrespected. This location really needs to improve its consistency and customer service.
KP
Kelly P
3 days ago
1.0
Went to the location today 1/9/26 ordered the #7 the baconatter. It was gross, the lettuce was brown the onion not crisp and literally one piece of bacon cut in half. My fries were cold, no straw for my drink. Also bought a medium frosty of course no spoon. This meal was over $17 and the cashier had no ones to make change so I got a handful of quarters.
AP
Abdiel Pagan
Dec 16, 2025
1.0
Terrible customer service, they have no courtesy whatsoever, and they refused to serve me simply because I arrived in a work truck.
KU
Katherine Uzel
Nov 30, 2025
4.0
Good food, nice people, good location. Couldn't give it 5 stars because no changing table in the bathroom. Good thing I have a padded thing to throw on the floor to change my little guy's diaper.
JJ
Jodie
Nov 25, 2025
5.0
I see there's some pretty crummy reviews for this location but anytime I've gone here ..... which due to my health I shouldn't even have fast food at all, but that being said.....every time I want some Wendys I choose to go to this location and the service has been quick, I have no complaints whatsoever about what I've ordered and the people at the drive-through are always very cheerful and nice!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on N Wickham Rd in Melbourne, FL?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday and Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does Wendy's on N Wickham Rd offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via app at Wendy's on N Wickham Rd?
You can order online at order.wendys.com or use the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599, which offers quick links for convenient ordering.
What payment options does Wendy's on N Wickham Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in and delivery available at Wendy's on N Wickham Rd?
Yes, this location offers dine-in, drive-thru, and delivery services where available.
How can I contact Wendy's on N Wickham Rd for questions or feedback?
You can provide feedback via the Customer Care team through live chat or by calling 888-624-8140. For direct contact, call (321) 622-4150 or visit the Contact page on Wendy's website.
Where can I find Wendy's gift cards and check their balance?
Wendy’s gift cards are available in-restaurant, through retailers, and online at wendysgiftcards.com. You can check your balance at find.wendys.com/gift-card.
What nearby places can I visit around Wendy's on N Wickham Rd?
Nearby you can visit Walmart Pharmacy for your medicine needs, Verizon Wireless for mobile phones, Panda Express for Chinese food, and Chili’s Grill & Bar for Tex-Mex dining. These locations offer convenient options before or after your visit to Wendy’s.
Are there other dining options near Wendy's on N Wickham Rd?
Yes, nearby dining options include Firehouse Subs and Jersey Mike’s Subs for sandwiches, Papa John’s Pizza, Del Taco for Mexican food, Denny’s for breakfast and brunch, and It’s Just Wings for chicken wings.
Are there any entertainment or shopping places near Wendy’s on N Wickham Rd?
Yes, you can visit Pair A’ Dice Casino Style Arcade for gaming, Gorilla Games for video games, and shopping at Verizon Wireless or Cellular Sales nearby.