Wendy's

Reviews

• AB

  Andrew Berger

  5 days ago
  1.0
  Absolutely appalled by the management at this Wendy’s location. My family placed a DoorDash order that took nearly an hour to arrive. When the driver finally showed up, he apologized and explained the restaurant was chaotic, with frustrated customers leaving and staff refusing to fix problems. When we unpacked our order, multiple items were missing—meals, drinks, sauces—you name it. I called the restaurant immediately. The first person hung up on me. The second call connected me to Michelle, who claimed to be the manager. What happened next was shocking: • She yelled over me the moment I began explaining the issue. • Repeatedly insisted it was a “DoorDash problem,” refusing to take any responsibility. • Told me to “shut my mouth” before hanging up. • Refused to answer any further calls. This is not just bad customer service—it’s hostile, unprofessional, and completely unacceptable for a manager. Managers are supposed to listen, solve problems, and represent the company professionally, not speak to paying customers like this. I am urging Wendy’s corporate leadership to take immediate action. Someone who treats customers this way has no place in management. Proper accountability—disciplinary action, demotion, or termination—is absolutely warranted. Customers deserve respect. This manager showed none. Consider this a warning to anyone thinking of ordering from this location
• AA

  Amina Ali

  Feb 23, 2026
  1.0
  Worst.
• JM

  James Mann

  Jan 30, 2026
  1.0
  Extremely rude managers
• CJ

  Curtasha Jones

  Jan 10, 2026
  1.0
  Born and raised in the area, I’ve always come to this Wendy’s for lunch, so this was especially disappointing. I asked for my bacon cheeseburger to be made fresh because every time I come here the buns are hard. Despite that request, the service went downhill. I wasn’t given any napkins, my drink was forgotten, and when I asked for a cup of ranch I was told it would be extra in a dismissive manner. I said never mind and drove off, only to realize I wasn’t given a receipt either. The entire interaction felt careless and unprofessional. I’ve been a long-time customer, but this experience left me feeling uncomfortable and disrespected. This location really needs to improve its consistency and customer service.
• KP

  Kelly P

  Jan 9, 2026
  1.0
  Went to the location today 1/9/26 ordered the #7 the baconatter. It was gross, the lettuce was brown the onion not crisp and literally one piece of bacon cut in half. My fries were cold, no straw for my drink. Also bought a medium frosty of course no spoon. This meal was over $17 and the cashier had no ones to make change so I got a handful of quarters.

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