Tropical Smoothie Cafe

3.3
146 reviews
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Business Details

1700 West New Haven Avenue, Melbourne, FL
32904, United States
(321) 768-9731
https://locations.tropicalsmoothiecafe.com/fl/melbourne/1700-west-new-haven-avenue
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1700 West New Haven Avenue, Melbourne, FL
32904, United States

Hours

Reviews

3.3
146 reviews
5 stars
59
4 stars
23
3 stars
11
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with some stating it took over 20 minutes to receive their smoothies.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Product Quality

Several customers expressed disappointment with the quality of smoothies and food items, mentioning issues like watery textures and incorrect orders.

Cleanliness

There were complaints about unsanitary conditions, including dirty counters and improper food handling practices.

Staff Attitude

Many reviews noted a lack of professionalism and friendliness among staff, with some customers feeling disrespected during their visits.
  • IP
    Ivona Pohsin
    Sep 1, 2025
    1.0
    The 2 ladies that work in the melbourne square location are the slowest people on planet earth. Never again am I going there. Just get normal staff that want to work.
  • LA
    Lisa Armstrong
    Aug 10, 2025
    3.0
    These people are understaffed and working hard but for you to put your order in takes a while and for the food to come out takes a while as well. They don’t pick up their heads to say hi to the people in the line. Food is good and the smoothies.
  • JC
    John Curry
    Jul 29, 2025
    1.0
    The service was so poor at the location stemmed by the Assistant Manager on duty. AM's should never past judgement or offer opinion to her staff on any customer under any circumstances. As professional individual I was confronted with negativity and judgment by the AM for no reason. I would suggest diversity and customer service training to this individual if she qualifies to hold a leadership position with this organization. I would ask; where is the corporate leadership when needed? Her action on 7/29/25 @ 4:00 p.m. left me 😔! I cancelled my usually $12 smoothie...
  • JL
    Jenean Lopez
    Jul 19, 2025
    1.0
    Register lady not friendly at all the powders in front area out of date or out of codes it's sat July 19 2025 the out of codes where from July 18
  • TT
    Tara t
    Jul 18, 2025
    1.0
    do not risk losing your money here. They served me a bitter, watery, not even mixed properly chia banana boost and then said they arent allowed to do returns anymore and offered me a voucher. Cashier was nice but you cant get a refund? thats insane to me. A different employee remade mine, it was better but its just crazy they dont do returns
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Dine-in hours are Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.