At Papa Johns Pizza in Melbourne, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Melbourne pizza for any occasion. Call us for pizza delivery in Melbourne or stop by 7965 Wickham Road North for carryout to order the best pizza in Melbourne, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Delivery Issues
Many customers experienced delays and cold food upon delivery, often attributed to the use of DoorDash.
Food Quality
Mixed feedback on food quality, with some praising the pizza while others reported undercooked or poorly made items.
Cleanliness
Some customers noted cleanliness in the restaurant, while others raised concerns about hygiene practices among staff.
Order Accuracy
Several reviews mentioned issues with incorrect orders and lack of attention to special requests.
JM
Jesse Marsh
Nov 2, 2025
2.0
App didn't work properly, food arrived later than it was supposed to. Pizza was folded over on itself when it arrived.
SS
Siege Salie
Sep 30, 2025
5.0
Love papa j
RB
Ryleigh Butler
Aug 17, 2025
1.0
Made a DoorDash order, when someone accepted delivery the Store was almost closed and canceled my delivery. Refused to let my dasher pick up the pizza even though I never recieved a refund. When I called the restaurant , the young man working was EXTREMELY disrespectful and impolite; told me “that sounds like a you problem, next time don’t order DoorDash” and hung up on me.
this was at closing time. Young man has ZERO customer service skills and treated me with such disrespect. Definitely needs to be fired. Will be contacting HR in the morning.
CC
Carmen
Aug 7, 2025
5.0
I will come to this one from now on none and I tell u none in south Melbourne are any good this one is clean the kids in their r very pleasant and they r clean. One of the big things I look at r the clothes in a restaurant if the cooks r filthy I will not eat there but it pays to go to suntree everybody in suntree is clean because everyone on that side is rich so they cater a little bit better to them 😉
RR
Rico Richards
Jul 6, 2025
1.0
The manager at this location—blonde hair, ponytail, glasses—has a serious attitude problem and clearly doesn’t know how to treat customers with respect. I saw him being loud, aggressive, and completely unprofessional.
If this is how Papa John’s allows their managers to behave, it’s going to catch up with them fast. I’ll be sharing this experience in every local Facebook group I’m part of, spreading the word to all the businesses I work with, and making sure my entire community knows to avoid this place. Absolutely unacceptable!