Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including slow service, incorrect orders, and rude staff.
Staff Friendliness
Some customers praised the friendliness of certain staff members, although this was inconsistent across reviews.
Management Concerns
Several reviews mentioned poor management practices, including lack of responsiveness to complaints and inadequate staff training.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions.
GG
Gary Thomas (G1)
6 days ago
2.0
I went to the drive thru and ordered 1 quarter pounder with cheese pulled up to the window and was asked to pull up no problem I pulled up and walked inside for my burger 1 lady was nice the other had attitude and I said I'm in spot number 1 waiting for a quarter pounder with cheese she said I'm still waiting for it I said me to a minute later she handed me the bag I walked out and got in my truck and looked at my burger the cheese was hanging half off the sandwich and not even melted and the burger was soaked and dripping with grease very disappointing
6.09 for a hamburger and it was trash
MP
Matthew Perry
Jan 28, 2026
2.0
one worker was sick none came to take my order until 5 minutes passed.
JW
Jersey Girl Florida World
Jan 28, 2026
1.0
Both my husband and I ended up with stomach pain and much time in the bathroom. We ate different breakfast sandwiches but both had sausage. My husband didn't even make it out of McDonald's and I didn't make it home (10 minute drive) without stopping and having to go.
SF
Stephen Faye
Jan 22, 2026
2.0
By far worst McDonald's after 40 years living ordered a plain cheeseburger on 4 separate times never fails can not follow simplest order horrible service
JH
Jayson Holmes
Dec 20, 2025
3.0
Some special Ed up there is making the breakfast sandwiches upside down. Cheese on the bottom???