Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including stale fries, cold burgers, and incorrect orders.
Service Issues
Many reviews highlighted slow service, poor customer interactions, and mistakes with orders.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Management Concerns
Multiple reviews mentioned poor management practices, including rude behavior and lack of accountability.
JH
Jayson Holmes
Dec 20, 2025
3.0
Some special Ed up there is making the breakfast sandwiches upside down. Cheese on the bottom???
C1
carly 14
Dec 13, 2025
2.0
Just went through the drive through and ordered 4 McChickens with one being plain. I double checked that they got the one plain one on my order when I paid and they said yes. Pulled up to the second window to get my food and had to wait for them to make the plain one. Employee eventually hands me my bag and says 4 McChickens with one plain. I get home and they are all doused with 4 times the normal amount of mayo and not 1 plain one in the bag. Absolutely disgusting. Was it retaliation for asking for a plain one? Which I didn't get??
WC
wendy chavez
Dec 2, 2025
1.0
Most of the staff is worthless. Why they are getting paid $15/16 an hour is beyond me. I have had multiple issues with this facility in particular. Management even cursed at me on the phone one time and hung up. The owner needs to visit their store and start caring about his customers!!! Food is always cold and half filled (fries), sandwiches are sloppy and thrown together.They obviously can't read or don't care when you request minus or extra of a condiment or topping. I sent an email to corporate and never got a reply! Is this the Best McDonalds can do???
II
Isabella
Nov 3, 2025
2.0
I used to love this McDonald’s, but now EVERY time I go the fries are ALWAYS stale!!! The staff is always super friendly and efficient but the food is just not good anymore from this McDonald’s location. Please give me fresh fries 🙏🏼🙏🏼
MF
Megan Farrar
Oct 29, 2025
3.0
I ordered a meal with sweet tea, light ice. I received an unsweet tea with regular ice. The lady that fixed it was kind, at least! My son's meal was a medium, and the fry portion was extremely stingy (see photo, with none eaten yet)! We also received no napkins. Maybe yesterday was just an off day.