McDonald's

3.6
1522 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1980 N Wickham Rd, Melbourne, FL
32935, United States

Hours

Reviews

3.6
1,522 reviews
5 stars
618
4 stars
303
3 stars
244
2 stars
108
1 star
249

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others experienced rudeness and unprofessionalism from management.

Food Quality

Several reviews highlighted poor food quality, including cold and improperly prepared items, while a few noted fresh and hot food.

Service Speed

Customers frequently mentioned slow service, particularly during busy hours, with some expressing frustration over long wait times.

Cleanliness

There were complaints about the cleanliness of the restaurant, with some customers noting it was filthy.
  • JH
    Jessica Holloway
    Jan 2, 2026
    5.0
    We flew in late on Christmas day and they were the only place open. We were grateful for that.
  • DT
    David K (TokinDave)
    Dec 29, 2025
    1.0
    When the frapp machine is down they need to communicate that to the app faster.. so people dont waste time driving to this location.. and then when they can't provide you your order, they are not nice about it and expect you to sort it yourself thru the app. Sometimes they ask for the card that was used on the app and cancel the order and sometimes they yell at you and tell you your wrong. I literally buy my father frapps daily and have spent thousands at this location.. never again. Or at any other Rodriguez owned McDonald's.
  • MW
    Michael wIld
    Dec 23, 2025
    1.0
    Goofed up my order through door dash. Wouldn't take responsibility for it. I paid for the product but was unable to use it. I guess someone else is always at fault
  • CB
    Claudia B
    Dec 19, 2025
    1.0
    This used to be one of only 2 McDonald's I would go to. Tonight on my way to work I went through the drive through to get some dinner. The girl taking payments was absolutely awesome, friendly great customer service. I was joking with her about my cheeseburger because when I order extra pickles and extra onions put on it, it's been two other times before that I just got bread extra pickles and extra onions, no meat. Had a good laugh and pulled up to the next window and got my food. Drove all the way to work, in rockledge. I go to sit down and eat my food before I start work and guess what? Instead of a cheeseburger, I got bread pickle and onion, no meat. This time I got ticked, this is the third time it's happened I don't understand why adding extra pickle and onions to a cheeseburger leads to me getting no meat on my sandwich. And the fact that I had just joked about it to the girl taking the money. I called and asked to speak to a manager, the young man that answered the phone, instantly caught attitude and said I'm the manager. So I asked him what his name was, he replied "what are you calling for?" So I asked him again what his name was and he replied "what is this call for?" When I told him what happened he replied "do you have the food and the receipt?" Which I did, just the way he said it though. He did tell me he would remake my sandwich but I need to bring him the food and the receipt or I don't get it redone. Like I'm making this up, like I want to drive all the way back from rockledge to scam a free cheeseburger. Never got his name. He was so unprofessional and then I said it's the third time this has happened, and then I have to drive all the way back from rockledge, to actually get something edible. I was kind of expecting some kind of compensation like my money back and a cheeseburger or an apple pie or an ice cream or something to make that long drive worth it, instead I got treated like I was lying about a cheeseburger.
  • DC
    Dan Cureton
    Dec 17, 2025
    5.0
    Easybto use the kiosk to order and pay for my meal. Food came out quickly and the service was good. Also, the place was clean and organized.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1980 N Wickham Rd, Melbourne, FL?

McDonald's at 1980 N Wickham Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery, curbside pickup, same-day delivery, and no-contact delivery options.