Jimmy John's

4.2
371 reviews

About

Sandwich Restaurant

Location

Jimmy John's
760 N Wickham Rd, Melbourne, FL
32935, United States

Hours

Reviews

4.2
371 reviews
5 stars
235
4 stars
58
3 stars
31
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with many highlighting excellent customer service experiences.

Food Quality

While many enjoyed the sandwiches, there were complaints about inconsistencies in order accuracy and food quality, including issues with ingredients and portion sizes.

Speed of Service

The restaurant is known for its 'freaky fast' service, although some customers reported slower service during recent visits.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Several customers expressed that the prices are high relative to portion sizes, leading to dissatisfaction.
  • KK
    KJ6pack
    Nov 20, 2025
    5.0
    Had the cheddar roast beef and it was amazing!
  • JM
    Jason Manman
    Oct 10, 2025
    5.0
    Hayden went above and beyond, super friendly and a good environment will be returning 👍🏻
  • JD
    Jane David
    Sep 25, 2025
    5.0
    I eat here frequently. Hayden is the best manager as he was quick to fix a mistake that was made. I keep forgetting to send a letter to his boss and the general manager. He has excellent costumer service and difused a situation that could have exculated when a mistake was made on the price of my order. He ensures that I receive a copy of the receipt that shows what I pay for and that his staff understands why it is important to me. I know I can be a bit of a pain about the receipt but I truly appreciate the understanding. It's a glitch with Jimmy John's practices that should be changed and not the fault of the one who rang me up that day. I just want to make that clear as I know she still works there and this isn't the only Jimmy John's that has had this issue. In any event, the staff is great.
  • PT
    P Taylor-Brown
    Sep 1, 2025
    1.0
    Hair in my food. Got all the way home and there is black hair in my sandwich. Now I have to go all the way back to the store!! DISGUSTING!!!
  • JS
    Jenny Stewart
    Jul 24, 2025
    5.0
    Always amazing food. The unwiches are my favorite