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Jimmy John's

4.2
(240 reviews)

Business Details

7830 N Wickham Rd, Melbourne, FL
32940, United States
(321) 255-0602

About

Sandwich Restaurant

Location

Jimmy John's
7830 N Wickham Rd, Melbourne, FL
32940, United States

Hours

Reviews

4.2
240 reviews
5 stars
153
4 stars
42
3 stars
10
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted poor customer service experiences, particularly with management being rude and dismissive.

Food Quality

Mixed feedback on food quality; some customers praised the freshness and taste, while others complained about portion sizes and incorrect orders.

Speed of Service

While many customers appreciated the fast service, there were consistent complaints about slow service during peak times.

Cleanliness

The location was frequently noted for its cleanliness and well-maintained environment.

Pricing

Several customers found the prices to be high relative to the portion sizes and quality of the sandwiches.
  • JM
    Jacquelyn Milliord
    Feb 13, 2026
    2.0
    I did love this place until today. Usually their food and service is the Best in the business. But today we had a company lunch order. So I ordered a Sliced wheat turkey sandwich with lettuce and tomato w/ only Avocado Spread. What I rec'd was a White Sub Roll Turkey Sandwich with Mayo and No lettuce :(
  • EM
    Erica Mays
    Jan 16, 2026
    1.0
    I had an extremely unpleasant experience at this Jimmy John’s due to the owner/manager, Clay Gillam, who was shockingly rude and unprofessional. A friend came specifically to spend money at this location. I had a free sandwich card to use for them, that I gave to her after speaking to an employee who said they will honor it and instead of calmly explaining any policy, Clay immediately took a hostile tone and refused to honor it, saying it wasn’t from his store. When I asked, “So you can’t honor it, or you won’t?” his response was, “Both. I can’t and I won’t.” When I asked for his name, he laughed and said, “You bet,” in a mocking way. The entire interaction felt dismissive, condescending, and unnecessary. He talked down to me, showed zero interest in helping, and made it very clear that customer service was not a priority. Even if there are policies in place, there is absolutely no excuse for treating paying customers this way. My friend came in to spend money and left feeling disrespected and unwelcome. I will not be returning to this location and would strongly caution others if this is how management treats customers. If you even look like you don’t have money he will treat you like this too.
  • CC
    Caitlin Creed
    Jan 16, 2026
    5.0
    Clean. Nice staff. I love the bread. Nice and soft and doesn't scratch the roof of my mouth.
  • TA
    thomassusan A
    Dec 3, 2025
    5.0
    I love the sandwiches here! Customer service is always great too!
  • TA
    Tracy Ann
    Nov 1, 2025
    5.0
    Great subs lotsa meat

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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