Dunkin'

3.8
670 reviews
Get DirectionsCallWebsite

Business Details

2880 W New Haven Ave, Melbourne, FL
32904, United States
(321) 312-4612
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Melbourne, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
2880 W New Haven Ave, Melbourne, FL
32904, United States

Hours

Reviews

3.8
670 reviews
5 stars
326
4 stars
133
3 stars
60
2 stars
38
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Staff Performance

Some employees received praise for their friendliness and efficiency, while others were criticized for being unhelpful and inattentive.

Product Consistency

There were numerous complaints about incorrect or poorly made food and drinks, leading to dissatisfaction with the overall product quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty tables and floors.

Management Issues

Customers expressed concerns about management, citing a lack of training and poor handling of customer complaints.
  • TJ
    Theresa Jarvis
    Jan 4, 2026
    1.0
    Sat in the drive thru this morning for about 10 minutes, no one even acknowledged me. I finally said hello to the mic, got a short, rude we'll be with you soon. Decided to leave, drove past the pickup window and saw 5 or 6 workers just hanging out. And there was only 1 car ahead of me at the pickup window. Ridiculous!
  • AC
    Abby Cox
    Dec 3, 2025
    1.0
    Recently every time I order coffee it’s wrong. I finally complained to the manager and he told me he’s watching the employees. This Dunkin used to be great but they’ve had a change in employees and management I believe. They do not care that you’re wasting your money for an awful product and service. After visiting this location 3-4 times a week I will not be anymore.
  • SS
    Sandra
    Nov 29, 2025
    5.0
    Tyler assisted me and was a great help with picking a good drink, and very patient. lovely worker he needs a raise
  • NM
    N M
    Nov 29, 2025
    2.0
    I used to go to this location weekly but over the past months they’ve gotten so bad. Burnt sandwiches, forgetting items, wrong items. Giving me an iced latte with a label that literally says hot latte directly on the cup. This morning I got a peppermint mocha latte and they literally didn’t put the syrup so it’s just bitter coffee and milk. I’m tired of going back to the store to get things I paid for. I think I’ll just go to the Starbucks down the street.
  • CH
    Corinne Hall
    Nov 23, 2025
    1.0
    It was the worst tasting iced coffee I have ever had! I asked for 6 creamers in my large coffee and it was so dark, there’s no way that could have put 6 creamers in there. Also, I could hardly taste any of the toasted white chocolate flavoring. I could only drink 1/3 of it and had to throw it away. Waste of money!!
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Melbourne, FL?

Dunkin' in Melbourne, FL is open daily from 4:00 AM to 8:00 PM.

What are some featured drinks available during the holiday season at Dunkin'?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.