Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Melbourne, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Performance
While some reviews praised individual staff members for their friendliness and efficiency, many others highlighted a lack of training and professionalism among the team.
Product Consistency
There were numerous complaints about incorrect orders and inconsistent quality of food and drinks, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the store was dirty and unkempt, which negatively impacted their experience.
Management Issues
Reviews indicated problems with management, including unprofessional behavior and a lack of oversight, contributing to the overall decline in service quality.
MD
Makayla Deshazor
Feb 9, 2026
2.0
The owner purposely instructs the workers to not completely fill drinks if you ask for less ice. I am paying for coffee, not ice. If you are that cheap as an owner and cannot afford to provide your customers with coffee, then you need to go into another business.
TJ
Theresa Jarvis
Jan 4, 2026
1.0
Sat in the drive thru this morning for about 10 minutes, no one even acknowledged me. I finally said hello to the mic, got a short, rude we'll be with you soon. Decided to leave, drove past the pickup window and saw 5 or 6 workers just hanging out. And there was only 1 car ahead of me at the pickup window. Ridiculous!
AC
Abby Cox
Dec 3, 2025
1.0
Recently every time I order coffee it’s wrong. I finally complained to the manager and he told me he’s watching the employees. This Dunkin used to be great but they’ve had a change in employees and management I believe. They do not care that you’re wasting your money for an awful product and service. After visiting this location 3-4 times a week I will not be anymore.
SS
Sandra
Nov 29, 2025
5.0
Tyler assisted me and was a great help with picking a good drink, and very patient. lovely worker he needs a raise
NM
N M
Nov 29, 2025
2.0
I used to go to this location weekly but over the past months they’ve gotten so bad. Burnt sandwiches, forgetting items, wrong items. Giving me an iced latte with a label that literally says hot latte directly on the cup. This morning I got a peppermint mocha latte and they literally didn’t put the syrup so it’s just bitter coffee and milk. I’m tired of going back to the store to get things I paid for. I think I’ll just go to the Starbucks down the street.