Chipotle Melbourne North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is often reported as dirty, with messy tables and food areas.
Customer Service
Many customers experienced rude and unhelpful service from staff, including management.
Food Quality
There are frequent complaints about food freshness, portion sizes, and incorrect orders.
Operational Issues
Customers noted problems with staff availability, long wait times, and running out of food before closing.
Positive Experiences
Some reviews highlighted excellent service from specific employees and good food quality on certain occasions.
AP
Aussy Powers
4 days ago
1.0
They close at 11 but run out of chicken and steak by 9.
Customer service is pretty rude and act like it’s a burden to serve you.
First food review ever but thought I had to since this has happened so many times
JS
Jack Shepherd
Nov 4, 2025
1.0
Never in my 28 years of life have i ever complained about a place of business, let alone left a bad review; but this was the worst customer service i’ve ever encountered. We walked in and were instantly greeted by loud, inappropriate, and very sexual music. The two of us stood there for a solid 3 minutes without being acknowledged, even though four employees were right in front of us the entire time. I am a shift supervisor in the same industry, very local, and had this have happened at my store, i would have fired every single one of the employees there that day and recommended a shut down of the store for days so all of our staff members could get proper customer service training. The bare minimum, the LITERAL bare minimum of customer service was not being met. We were treated like we were a nuisance. I understand frustrations of customers coming around close, but we got there at 10:20, FORTY minutes before they closed. Even if we did come later, you can’t treat customers like that ANY time. It is your guys’ job to provide us with a service and provide at MINIMUM the very basics of customer service. You are being PAID to be there, if you don’t want to do your job, then leave. Absolutely appalling, as a food service worker i laugh to myself when customers say this to me but i don’t care when i say this now, i will never eat at your establishment again, and i will tell all of my work colleagues not to either. You didn’t just lose two customers, you lost an entire store 30+ who will never eat at your store again. Absolutely disgraceful. Food was mid. Do better. Bye.
TS
Tanya Smith
Oct 19, 2025
5.0
This location is always very clean and the food is fresh! Today a team member, Juan, was so fast and gave great portions!
CF
Courtney Fender
Oct 18, 2025
1.0
Several people came at 11am and the doors were still locked with the sign clearly saying it was open at 10:45 Daily. Every time someone pulled on the door the workers inside just screamed “we’re closed LEAVE”. Awesome.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Melbourne North specialize in?
Chipotle Melbourne North specializes in Mexican food, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 4999 N Wickham Rd, Melbourne?
The restaurant is open daily from 10:45 AM to 11:00 PM.
What is the address and contact number of Chipotle Mexican Grill in Melbourne North?
The address is 4999 N Wickham Rd, Melbourne, FL 32940, USA. The main phone number is +1 321-241-0398.
Does Chipotle Melbourne North offer online ordering and rewards programs?
Yes, customers can order online through Chipotle's app or website and can sign up for Chipotle Rewards to earn free food and exclusive offers.
How does Chipotle Melbourne North ensure the quality of its ingredients?
The restaurant follows 'Food with Integrity' principles, sourcing ingredients from farms that prioritize humane and sustainable practices, using only real ingredients without artificial colors, flavors, or preservatives.
Is there a way to connect with Chipotle Mexican Grill on social media?
Yes, Chipotle is active on platforms such as Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What nearby businesses or services are close to Chipotle Melbourne North that customers might find useful?
Nearby locations include Eden Juicery for smoothies and organic groceries, Fitness Society Supplements for health products, and Pineda Ridge Fit Body Boot Camp for fitness enthusiasts.
Are there any beauty and wellness services near Chipotle Mexican Grill in Melbourne North?
Yes, customers can visit Lisa Maries Salone Di Bellezza, Chelsea Chanelle Suntree, and Melbourne Nails & Spa for salon and spa services.
Can you recommend nearby recreational or fitness centers close to Chipotle in Melbourne North?
Harbor City Gymnastics and Pineda Ridge Fit Body Boot Camp are nearby options for gymnastics and fitness activities.
How might a customer visiting Eden Juicery complement their trip to Chipotle Melbourne North?
After enjoying a meal at Chipotle, customers can stop by Eden Juicery nearby to refresh with smoothies and organic juices, making for a healthy and tasty outing.