Chipotle Mexican Grill

2.9
269 reviews
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About

Mexican Restaurant
Chipotle Melbourne North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4999 N Wickham Rd, Melbourne, FL
32940, United States

Hours

Reviews

2.9
269 reviews
5 stars
98
4 stars
24
3 stars
16
2 stars
26
1 star
105

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is often reported as dirty, with messy tables and food areas.

Customer Service

Many customers experienced rude and unhelpful service from staff, including management.

Food Quality

There are frequent complaints about food freshness, portion sizes, and incorrect orders.

Operational Issues

Customers noted problems with staff availability, long wait times, and running out of food before closing.

Positive Experiences

Some reviews highlighted excellent service from specific employees and good food quality on certain occasions.
  • AP
    Aussy Powers
    4 days ago
    1.0
    They close at 11 but run out of chicken and steak by 9. Customer service is pretty rude and act like it’s a burden to serve you. First food review ever but thought I had to since this has happened so many times
  • JS
    Jack Shepherd
    Nov 4, 2025
    1.0
    Never in my 28 years of life have i ever complained about a place of business, let alone left a bad review; but this was the worst customer service i’ve ever encountered. We walked in and were instantly greeted by loud, inappropriate, and very sexual music. The two of us stood there for a solid 3 minutes without being acknowledged, even though four employees were right in front of us the entire time. I am a shift supervisor in the same industry, very local, and had this have happened at my store, i would have fired every single one of the employees there that day and recommended a shut down of the store for days so all of our staff members could get proper customer service training. The bare minimum, the LITERAL bare minimum of customer service was not being met. We were treated like we were a nuisance. I understand frustrations of customers coming around close, but we got there at 10:20, FORTY minutes before they closed. Even if we did come later, you can’t treat customers like that ANY time. It is your guys’ job to provide us with a service and provide at MINIMUM the very basics of customer service. You are being PAID to be there, if you don’t want to do your job, then leave. Absolutely appalling, as a food service worker i laugh to myself when customers say this to me but i don’t care when i say this now, i will never eat at your establishment again, and i will tell all of my work colleagues not to either. You didn’t just lose two customers, you lost an entire store 30+ who will never eat at your store again. Absolutely disgraceful. Food was mid. Do better. Bye.
  • TS
    Tanya Smith
    Oct 19, 2025
    5.0
    This location is always very clean and the food is fresh! Today a team member, Juan, was so fast and gave great portions!
  • CF
    Courtney Fender
    Oct 18, 2025
    1.0
    Several people came at 11am and the doors were still locked with the sign clearly saying it was open at 10:45 Daily. Every time someone pulled on the door the workers inside just screamed “we’re closed LEAVE”. Awesome.
  • JI
    Joe Infantino
    Oct 16, 2025
    5.0
    By far the best Chipotle in Brevard County.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Melbourne North specialize in?

Chipotle Melbourne North specializes in Mexican food, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 4999 N Wickham Rd, Melbourne?

The restaurant is open daily from 10:45 AM to 11:00 PM.