Head to our Melbourne ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customer service experiences varied widely, with some praising friendly and attentive staff while others reported rude and unprofessional behavior.
Ice Cream Quality
The ice cream received high marks for taste and variety, including positive feedback on non-dairy options.
Pricing Concerns
Many customers found the prices to be high, with some feeling that the quality did not justify the cost.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in the bathrooms and dining areas.
Political Stance
Some customers expressed dissatisfaction with the company's political views and how they were displayed in the store.
CH
Chris Haislip
Sep 5, 2025
5.0
I stopped by Ben & Jerry's for a late-night Friday treat, and I was amazed by the customer service provided by the employees Teresa and Kevonte. Although the store was full of customers, they were all met with a smile and treated like the most important customer of the day. These two were a breath of fresh air, and I hope to see them again on my next visit!
RR
Rachel Ruberte
Apr 14, 2021
1.0
Horrible experience. Incredibly rude staff.
PC
Peter Carabetta
Feb 18, 2017
5.0
This place had a great selection of flavors and excellent customer service..
Ben & Jerry’s Melbourne is located at 1800 W Hibiscus Blvd, Suite 118, Melbourne, FL 32901, US.
What are the opening hours of Ben & Jerry’s Melbourne?
Ben & Jerry’s Melbourne is open daily from 12:00 PM to 10:00 PM.
What ice cream flavors and specialties does Ben & Jerry’s Melbourne offer?
They offer euphoric flavors with chunks and swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, ice cream cakes, and catering services.
Does Ben & Jerry’s Melbourne provide delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at Ben & Jerry’s Melbourne?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Ben & Jerry’s Melbourne ice cream online?
Yes, you can order online for takeout or delivery at https://order.benjerry.com/menu/melbourne.
Is Ben & Jerry’s Melbourne family-friendly and accessible?
Yes, the shop welcomes families and has wheelchair accessible entrances.
What nearby entertainment options can I visit before or after enjoying ice cream at Ben & Jerry’s Melbourne?
You can visit the Melbourne Independent Filmmakers Festival or Premiere Theaters Oaks 10 cinema nearby for arts and entertainment experiences.
Are there nearby dining options around Ben & Jerry’s Melbourne?
Yes, nearby dining includes Hemingway's Tavern offering American, Caribbean, and Cuban cuisine, and Pane E Vino Italian Restaurant serving Italian and European dishes.
What nearby services are available close to Ben & Jerry’s Melbourne?
Nearby services include financial advising at Rossi & Associates, tax accounting at White Thomas A CPA LLC, pharmacies like Harris Family Medical Center Pharmacy, and beauty salons such as Glam House Blow Dry Bar & Beauty Lounge.
Brand Certified Facts from Ben & Jerry's
Ben & Jerry's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: