Service Quality
Customers frequently praised the fast, friendly, and professional service, although some reported issues with specific staff members.
Food Quality
While many enjoyed the roast beef sandwiches and other menu items, there were several complaints about the steak nuggets and cold food.
Cleanliness
The restaurant was often noted for its cleanliness, with many customers appreciating the tidy dining area and kitchen.
Order Accuracy
There were multiple reports of missing items or incorrect orders, particularly with online and drive-thru orders.
Customer Experience
Overall, customers expressed a mix of satisfaction and frustration, with some highlighting excellent service and others citing poor experiences.