This place is absolutely horrid. If I would’ve only checked the reviews first, I’d have never stepped foot in this place. The crew is absolutely rude, they had no drive to get anything done. It took 16 minutes to make 3 sandwiches and 2 fries. Sandwiches were cold and we had to have some remade….the place is dirty, there was feces on the women’s toilet seat. It’s just awful, plain awful. I can’t imagine it staying in business much longer unless they find good management.
AS
amy s
Dec 16, 2025
1.0
Straight avoid.
DB
Dude Man Bud
Dec 14, 2025
5.0
Just to let everyone know this location's last day open will be the December 29th, 2025. It will be shut down for good afterwards.
SV
Sofia Vito
Dec 12, 2025
1.0
The food was horrible lettuce seemed like it was from four years ago. Everything stuffed in the burger was not worth it. My meal came up to $27. Customer service was very rude. Not even worth it. I would not recommend this to anybody.
SL
stephanie lynn
Nov 28, 2025
1.0
Let me start off by saying I wouldn't give this pathetic location a 1 star if I didn't have to.
I placed a mobile order and upon arriving to pick it up, I asked an employee for sweet and sour sauce because I couldn’t locate it in the app. Instead of simply informing me, the employee rudely told me it would cost 50 cents. I declined and waited for the rest of my food, only to be handed an incorrect item. At that point, I requested a refund. The employee stated they “couldn’t do it,” so my boyfriend parked and I went inside to speak with a manager. The manager, Erika, told me she couldn’t issue a refund because it was a mobile order and that I would need to do it through the app. I showed her my phone and explained that the only options available were “Reorder” and “View Receipt,” with no refund option. She then said I would have to call corporate.
When I asked for the corporate phone number, she refused to provide it and told me to “find it myself.” It was clear she had no interest in helping resolve the issue. When I asked for her name for my complaint, she finally said “Erika,” then told me to leave the store and accused me of trespassing—simply for asking how to receive the refund I was entitled to.
To make matters worse, she escalated the situation even further by calling the police on me, despite the fact that I did nothing more than calmly request assistance and clarification. This was completely unnecessary, unprofessional, and inappropriate, especially coming from a manager. Her behavior was disrespectful, hostile, and entirely unacceptable for someone in a leadership role. Not only was my order wrong, but I was denied assistance, denied a refund, and then treated as if I were a threat for trying to resolve a simple issue.
No customer should ever have law enforcement called on them for attempting to correct a mistake made by the store. Do yourself a favor and support any other business on this planet.
What are the operating hours of the Wendy's drive-through in Mary Esther, FL?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does Wendy's Mary Esther location serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuit sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Mary Esther?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your delivery address to check availability.
What payment methods are accepted at Wendy's in Mary Esther?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing details can be found at https://order.wendys.com or through the Wendy's mobile app by selecting this location.
How can I contact Wendy's Mary Esther with questions or feedback?
Call (850) 244-0828 or visit the Contact page on the Wendy's website. You can also call 888-624-8140 for Customer Care or fill out their customer satisfaction survey online.
Does Wendy's Mary Esther have a drive-through service?
Yes, this location offers a drive-through service.
What other fast food restaurants are near Wendy's Mary Esther?
Nearby fast food restaurants include Sonic Drive-In, Taco Bell, McDonald's, Subway, and Bippys By The Beach.
Are there fitness centers or entertainment venues near Wendy's Mary Esther?
Yes, Ngo Limit Fitness LLC is a nearby life coach/fitness center and Mary Esther Bingo is a local entertainment venue nearby for fun before or after your meal.
Why might customers find the AT&T Store or Mary Esther Plumbing useful when visiting Wendy's?
Customers can visit the nearby AT&T Store for mobile phone needs or Mary Esther Plumbing for home services, providing convenience while grabbing a meal at Wendy's.
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