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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mary Esther, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 471 Mary Esther Blvd for the ultimate SONIC experience!
Customers frequently reported long wait times for both ordering and receiving food, often exceeding 30 minutes.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect orders.
Management Issues
Several reviews indicated problems with management, including understaffing and lack of effective oversight.
Inconsistent Availability
Customers noted issues with menu items being unavailable, particularly ice cream and specific food items.
AM
Arielle Metcalf
Jan 5, 2026
1.0
The kids' Corn Dogs were not cooked all the way, the Ultimate Meat & Cheese Breakfast Burrito™ was inedible as you can tell by the picture (large burnt chunks of meat, and where are the eggs?), and all of the food was ice cold even though we live nearby.
HS
Hadiya Smith
Dec 27, 2025
1.0
I showed up and placed my order, December The 27th 2025 excited to buy some drinks for my kids… and the woman taking the order must not have heard me. She asked me to repeat myself. I did so politely twice asked me what else I wanted. I told her that was it for my order. She started to yell at me through the drive-through that I could go ahead and leave! I explained that I just repeated my order and she was not listening or being polite. However she dismissed me through the drive-through so I left. I guess sonic That doesn’t need any business. Seeing as though the employees are allowed to pick choose and refuse service.
MF
Moe Flo
Dec 24, 2025
1.0
Waited 30 minutes, nothing . Left.
DD
Deidre Dickey
Nov 29, 2025
5.0
Shakes were really good. Some Sonic's shakes lately have been rather soupy/too melted but this particular sonic had theirs nice and thick.
AC
Alex Conrade
Nov 23, 2025
1.0
After reading the reviews they are so correct. Took almost 50 minutes for our food. We pressed the button to ask about the order and they gave us attitude saying it will be out when ready. Then they ignored us. We had to call and then they finally got us our order. The lady said they were waiting on the food to be made but when I grabbed into the bag right away everything was cold. Just going to contact corporate for a refund since I’m sure it would have taken another 30 minutes to just reach them for one in person…