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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mary Esther is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food, especially soups and sandwiches, but there were complaints about portion sizes and food preparation inconsistencies.
Service Experience
While many reviews highlighted friendly and helpful staff, there were significant complaints about slow service, order inaccuracies, and understaffing during busy times.
Cleanliness and Environment
Several customers noted cleanliness issues, particularly in the bathrooms and dining area, which detracted from their overall experience.
Customer Support
Positive experiences were reported regarding customer service recovery, with staff making efforts to rectify mistakes, though some customers felt their concerns were not adequately addressed.
Operational Issues
Frequent reports of being out of menu items and long wait times, especially in the drive-thru, were common, indicating operational challenges.
KE
kacey evans
Nov 15, 2025
1.0
I ordered my food and waited in the drive through for 10 minutes. Not one car moved. But the guy taking out the trash rammed my brand new car with the trash bin and laughed. I did not appreciate that and ended up leaving the drive through.
AG
Alan gilman
Oct 26, 2025
5.0
Tuna and broccoli cheese soup was delicious!
SC
Sara Calvo
Oct 16, 2025
5.0
I’ve been going to this Panera for the past 15 years, and I’ve never been treated as kindly and warmly as I was today! Caitlyn, the young woman who took my order, was absolutely amazing she truly deserves a raise! You can tell she loves her job and takes pride in making customers feel welcome. Her positive attitude completely made my day. I really hope this review helps her get the recognition she deserves. The food is always great, but today, the service made it amazing!
DJ
Denise Jones
Sep 29, 2025
5.0
The chicken noodle soup and cheese and Broccoli soup were amazing. Chicken Salad and Tuna Salad sandwiches were fantastic.
CG
Cece G
Sep 24, 2025
5.0
Im not sure WHO was making the food today 9/24 at around 5:15pm but my chicken avocado blt was POPPING! I meannnnn I could have eaten about 25,000 of them. So thanks yall. Keep it up! I don't have a pic cuz I ate it too fast.
Does Panera Bread Mary Esther accept reservations?
No, Panera Bread Mary Esther does not accept reservations.
What are the operating hours for delivery at Panera Bread Mary Esther?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
What payment methods are accepted at Panera Bread Mary Esther?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Mary Esther offer dine-in and drive-thru services?
Yes, Panera Bread Mary Esther provides dine-in, drive-thru, and pick-up services.
What types of meals can I find at Panera Bread Mary Esther?
They serve breakfast, lunch, brunch, and dinner.
Can I order food online or via an app from Panera Bread Mary Esther?
Yes, you can order online through their website or via the Panera Bread app available on the Apple App Store.
Is there complimentary Wi-Fi available at Panera Bread Mary Esther?
Yes, Panera Bread Mary Esther offers complimentary Wi-Fi for customers.
Which nearby places could I visit before or after dining at Panera Bread Mary Esther?
You might enjoy visiting Sears for shopping, Amy's Hallmark Shop for gifts and cards, or Bon Appetit for French bakery treats, all conveniently near Panera Bread Mary Esther.
What nearby businesses could help me with financial services while visiting Panera Bread Mary Esther?
Regions Bank and Western Union are close by, providing banking and money transfer services respectively.
Are there other coffee shops near Panera Bread Mary Esther where I could grab a drink?
Yes, Starbucks is located nearby if you're looking for another coffee option.