Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,481 reviews
5 stars
454
4 stars
270
3 stars
254
2 stars
138
1 star
365
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food, including cold fries and sandwiches.
Cleanliness
Several customers noted that the restaurant, including the play area and restrooms, was dirty and in need of attention.
Customer Experience
While some customers praised friendly staff and good service, many others experienced poor customer service and a lack of management oversight.
Order Accuracy
A significant number of reviews indicated issues with order accuracy, with customers often receiving incorrect items or missing items from their orders.
- LLLive,Laugh, LoveNov 13, 20251.0I frequently visit the McDonald's on Mary Esther for an iced coffee with whipped cream. Typically, the order is prepared flawlessly. However, today, my iced coffee appeared to be sweet tea with whipped cream, and when I inquired, the staff member stated, "Oh, for some reason the coffee came out like that." I would suggest ensuring that all new employees receive comprehensive training on beverage preparation to maintain consistent quality. I am quite surprised by this experience, as I have always had positive interactions at this location.
- FGfrank gOct 27, 20251.0My egg mcmuffin was super crunchy and i checked and it had egg shell inside. I ate half of that egg shell in the pic.... thats alot how do you even let that big of egg shell in a sandwich?
- MSMatt SmithOct 25, 20252.0Drive thru order. Didn’t wait long but cold food. Seriously…do better. Never come here and this is why.
- JSjacob sheltonOct 23, 20255.0They hooked me up on night shift and helped me out on the monopoly tab of the app. One of my favorite McDonald’s in the area
- MRMalaya RodriguezOct 19, 20251.0I really don't like being the person that complains I just try to keep it to myself so I can avoid problems but I'm done being nice and being the quiet One I will never come to this McDonald's on Mary Esther especially at night cause me and a couple of friends of mine came here to eat so we could continue on with our night and my best friend ordered her food and they messed it up so as she was heading back to the front counter to get a remade and once they remade it may bring it to her and it was still messed up like they were pissed off now I thought McDonald's policy was to have friendly customer service but apparently not the way I was raised respect is earned not given so I can understand everybody has bad nights but you don't take that out on the customer who accidentally made some mistake on their order you're supposed to be the one that is kind and understand and not have an attitude with remaking an order
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's offer drive-thru service and what are the drive-thru hours?
Yes, the McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get delivery or curbside pickup from this McDonald's?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for pickup or delivery from this McDonald's?
You can place an order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 440 Mary Esther, Mary Esther, FL 32569, USA.
Are there any pizza restaurants near this McDonald's?
Yes, nearby pizza restaurants include Wiley's Pizzeria & Grill and Crust Pizzeria, which are great options if you're looking for a variety in dining after your visit.
What are some nearby fast food alternatives to this McDonald's?
Nearby fast food alternatives include Wendy's, Taco Bell, Sonic Drive-In, and All American Heroes, offering different menu options if you want to explore beyond McDonald's.
Are there any nearby services where I can get a haircut or a tattoo?
Yes, nearby places include Mozaik Tattoo and Art Studio, Nuclear TATT 2 for tattoos, and Dapper Cuts on the Coast and Nail & Hair Studio for hair and beauty services.