McDonald's

3.2
1481 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
440 Mary Esther, Mary Esther, FL
32569, United States

Hours

Reviews

3.2
1,481 reviews
5 stars
454
4 stars
270
3 stars
254
2 stars
139
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for both drive-thru and in-store orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Order Accuracy

A significant number of customers reported receiving incorrect orders or missing items.
  • LL
    Liliana Luttrell
    Dec 6, 2025
    1.0
    They stared at me while I was waiting 15 mins for a DoorDash order and it was sitting there the whole time
  • FG
    frank g
    Oct 27, 2025
    1.0
    My egg mcmuffin was super crunchy and i checked and it had egg shell inside. I ate half of that egg shell in the pic.... thats alot how do you even let that big of egg shell in a sandwich?
  • MS
    Matt Smith
    Oct 25, 2025
    2.0
    Drive thru order. Didn’t wait long but cold food. Seriously…do better. Never come here and this is why.
  • JS
    jacob shelton
    Oct 23, 2025
    5.0
    They hooked me up on night shift and helped me out on the monopoly tab of the app. One of my favorite McDonald’s in the area
  • MR
    Malaya Rodriguez
    Oct 19, 2025
    1.0
    I really don't like being the person that complains I just try to keep it to myself so I can avoid problems but I'm done being nice and being the quiet One I will never come to this McDonald's on Mary Esther especially at night cause me and a couple of friends of mine came here to eat so we could continue on with our night and my best friend ordered her food and they messed it up so as she was heading back to the front counter to get a remade and once they remade it may bring it to her and it was still messed up like they were pissed off now I thought McDonald's policy was to have friendly customer service but apparently not the way I was raised respect is earned not given so I can understand everybody has bad nights but you don't take that out on the customer who accidentally made some mistake on their order you're supposed to be the one that is kind and understand and not have an attitude with remaking an order

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are the drive-thru hours?

Yes, the McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.