McDonald's

3.1
1548 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2199 W Hwy 98, Mary Esther, FL
32569, United States

Hours

Reviews

3.1
1,548 reviews
5 stars
433
4 stars
274
3 stars
307
2 stars
145
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions in the bathrooms.

Staff Attitude

Feedback on staff behavior was mixed; some praised friendly employees, while others described rudeness and lack of professionalism.
  • JM
    Jim Mitchell
    2 days ago
    4.0
    Burgers were prepared perfectly! They looked like the commercials. Big Mac and Quarter Pounders were perfect today. Thanks to those working out the back. We'll done. Keep it up. The floor was slippery when we went in last. It had been mopped with maybe too much detergent or most likely a mop and bucket that was used to clean up an oil spill. For the sake of the unaware customers and store that doesn't want to get sued....use a fresh bucket of water and detergent next time....I was doing MJs moonwalk from the kiosk to my seat in record time!!
  • TT
    TheRealLexB
    Jan 4, 2026
    5.0
    Fast efficient and on point food was all hot and fresh and was made super fast
  • TT
    Tommy
    Dec 21, 2025
    1.0
    Mc Donald's sucks its poison
  • CL
    Cat Lorenzini
    Dec 13, 2025
    2.0
    The building felt abandon, the menu screens were flickering like a bad horror movie and the floors were so were greasy it felt like a slip'n'slide. The food is just below the McDonald's standard but the place itself was falling apart,
  • NC
    nicki cordell
    Dec 6, 2025
    1.0
    I haven't had a Big Mac in YEARS, but wanted one because all the "hoopla" around the Grinch meals and mentioned it to my husband. My husband surprised me with one yesterday. I took a bite and it was sliding all over the place because of the amount of lettuce and sauce that was piled on. When I opened it up to take some lettuce off, that's all that was on the sandwich. I had a Big Mac with just lettuce, sauce and 2 pickles. We almost jumped in the car and went back, but didn't want to fight the traffic. Super disappointed!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mary Esther, FL?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru at McDonald's open?

The drive-thru operates every day from 5:00 AM until midnight.