Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported rude staff and poor service, with complaints about incorrect orders and long wait times.
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others reported issues like cold food and incorrect items.
Staff Performance
Inconsistent staff performance noted, with some employees receiving praise for their hard work and friendliness, while others were criticized for rudeness and lack of professionalism.
Operational Problems
Frequent complaints about operational inefficiencies, including slow service and issues with the drive-thru ordering system.
KA
KadyAnn Anderson
2 days ago
1.0
They clearly only wanna get paid to just stand there.
Stood at the window ready to order for about 10 minutes before deciding to walk away.
Whoever was taking orders around 10PM on 3/32026 has absolutely disgusting customer service
Not going back!!!
AA
ALLEN
Feb 19, 2026
4.0
The food was good. The order speaker is AI or self automated so it's a bit off. Idk I just prefer to speak to an actual person. But either way the staff are friendly and the food was great.
SM
samuel molano
Feb 15, 2026
3.0
La comida estuvo muy rica, se nota que preparan bien las hamburguesas y el sabor es muy bueno. Además, el servicio fue rapido y los precios son accesibles, lo cual es un punto muy positivo.
Sin embargo. Tuvimos algunos inconvenientes. A unos de mis amigos no le trajeron las hamburguesa como la pidio, y tampoco nos entregaron las papas completas, ya que solo nos dieron 2 porciones cuando eran 3.
La señora que nos atendió fue amable, pero creemos que deberían prestar un poco mas de atencion a los pedidos para evitar estos errores.
AP
Armelle Panosty
Jan 28, 2026
1.0
I ordered the new mvp Swiss burger meal and I was given this nasty burger with cheddar cheese, mustard and pickles with no mushrooms and Swiss cheese. I didn't order whatever the heck I was given . I was beyond disappointed.
CM
cherise martin
Jan 6, 2026
3.0
The workers need to be aware of what they do in front of the customers.Then serve food. I could have been the owner and saw what that specific employee did.
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