Dunkin'

3.7
314 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marco Island, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1089 N Collier Blvd, Marco Island, FL
34145, United States

Hours

Reviews

3.7
314 reviews
5 stars
150
4 stars
57
3 stars
30
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, particularly from management.

Order Accuracy

Multiple reviews highlight issues with incorrect orders and missing items, especially with mobile and delivery orders.

Cleanliness

Several customers reported unsanitary conditions in the store, including dirty bathrooms and overall cleanliness concerns.

Staff Friendliness

While some reviews praised the friendliness of certain staff members, many others noted a lack of warmth and professionalism.

Product Quality

Customers expressed mixed feelings about the freshness of donuts and coffee, with some stating that items were not as fresh as expected.
  • BA
    Brittany Torres averhoff
    Nov 30, 2025
    1.0
    This place used to be one of the best Dunkin donuts but it has gone down hill I order her one day and the completely messed up my order the manager is very unprofessional because I asked for a refund for my order that I didn't not receive he told his employer to not allow me to come into they store and if I do to not serve me over something they made a mistake about
  • MP
    maggie pucciarelli
    Nov 28, 2025
    5.0
    THE BEST CUSTOMER SERVICE IN THE WORLD!!!!!!!! ALWAYS BETTER THAN STRABUCKS🤬🤬🤬🤬🤬🤬🤬🤬🤬
  • MA
    Mel Anie
    Nov 24, 2025
    1.0
    ⸻ ⭐ 1-Star Review (Would Give 0 if Possible) I live on Marco Island and unfortunately this is the second time I’ve had issues with this Dunkin’ location when ordering through Uber Eats. My main item — the one I actually placed the order for — was missing again. The first time it was my donuts. Today it was my iced latte with two extra espresso shots (over $12 by itself). The Uber driver told me the drink simply wasn’t given to him. He was kind enough to drive back to the store and bring it to me, which I really appreciated — but that is not his job. His job is to pick up what the store prepares, not to check the order for accuracy. This responsibility is on the store. When you accept a mobile order or a delivery order, it needs to be made correctly, packed correctly, and handed over correctly. Simple. I tried calling the store multiple times and nobody picked up. On an island as small as Marco Island, with only one Dunkin’ and basically no competition, there is no excuse for this level of carelessness. A location with this responsibility should be operating at a five-star level — not 3.7 and dropping. This review is not to attack the staff personally, but to make it clear: accuracy matters. Customers should not have to chase down missing items, especially on repeat orders.
  • TW
    Thomas Watson
    Oct 21, 2025
    5.0
    Service was quick and accurate.
  • UT
    Umer Tariq
    Jul 19, 2025
    5.0
    Amazing staff everyone was very nice and professional. Wish more dunkins were like this one. Very clean

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' on Marco Island?

Dunkin' Marco Island is open daily from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery or pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.