Papa Johns Pizza

Reviews

• AS

  Adam Matthew Smith

  Mar 25, 2026
  2.0
  “Bothered Customers, Cold Pizza, Papa John’s.” My pizza took almost an hour LONGER than quoted, and was delivered to me COLD by someone from Door Dash, who had a translator app just to let me know it wasn’t his fault. While I was waiting, I called the store, but it kept telling me the call failed, leaving no way for me to connect and even figure out what’s going on. This isn’t the first time I’ve had an issue like this, but having it be delivered cold an hour later than it should have been with no accountability is not okay. The DoorDash driver shrugged it off and left. I was told there was recently a meeting about DoorDash where it was said their percentage of customer satisfaction is very low but Papa John’s continues to use them. Why? Cheaper and easier? It makes no sense from a customer service standpoint. On top of that, I was using a gift card I got and, with all of the extra fees, still ended up paying about $20 for 2 hour cold pizza delivery. At that rate, why not just go to an authentic pizza place for expensive cheese and bread. I used to love Papa John’s when I was younger, but as of late, the company has put a bad taste in my mouth.
• ES

  Erik Smith

  Mar 17, 2026
  1.0
  I ordered a pizza thay doordash was supposed to deliver. They gave my pizza to the wrong person and told the dasher that someone already picked it up. They will not answer the phone. 3 dashers and a call to doordash customer service later, I got refunded. It took an hour an a half to not get my pizza and get no information from or communication with anyone at the store. Never again.
• DH

  Dylan Holstein

  Dec 6, 2025
  1.0
  Rude counter service. No greeting. Had her head phones on. Seemed annoyed to have to work... Pathetic.
• DD

  DAV3 DANG3R

  Dec 4, 2025
  2.0
  Came in to grab my pizza and the employee at the register was eating a cookie and continued to eat the cookie during the duration of my transaction. Handed me my pizza without saying a word then proceeded to count out my change with one hand as he ate a cookie with the other hand. It took so long to get my change that I told him just go ahead and keep it because It was taking over 2 minutes to count out 51 cents with his chosen method. Will not return to this location. 💯
• NM

  Nicole Matias

  Dec 2, 2025
  1.0
  Worst service I have ever experienced in my 26 years of living. The employees are very rude, and if you try to call them to make an order or to check on an order, they will leave you on hold for the longest time, and/or they will pick up the phone just to hang up or leave you on hold again. Do not go here. Using an apology coupon for the bad service that you have received prior does not mean anything to them.

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