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McDonald's

3.8
(1601 reviews)

Business Details

228 Orlando Avenue So, Maitland, FL
32751, United States
(407) 599-2944
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
228 Orlando Avenue So, Maitland, FL
32751, United States

Hours

Reviews

3.8
1,601 reviews
5 stars
715
4 stars
342
3 stars
229
2 stars
108
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of oversight and poor staff performance.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • LR
    Lorenza Rodriguez
    4 days ago
    5.0
    Tay was great! Get that man a promotion.
  • CA
    Carl Allen
    Feb 5, 2026
    1.0
    No customer service they're under staffed they screwed up the order big time to the point where I just got a refund and left I would avoid this McDonald's.
  • JM
    john massie
    Jan 29, 2026
    2.0
    Basically drive thru only. The kiosk is a joke. Never going inside again! Sad how ALL fast food has gone down, but prices have skyrocketed. Hi
  • NT
    Natasha Turner
    Jan 25, 2026
    1.0
    Trash managers, scheduling, and no REAL communication skills!
  • LN
    Lavi Niv
    Jan 25, 2026
    3.0
    Stopped to get my granddaughter a happy meal unfortunately, as simple as the order was it was wrong. Asked for double fries and got apples instead. Didn't get the BBQ sauce we asked for, which is the only way my granddaughter would eat her nuggets . Service was ok.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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