Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Madison Subway® Restaurant at 378 East Base Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported poor service, including rude staff and incorrect orders.
Cleanliness
Several reviews highlighted dirty bathrooms and unsanitary conditions in the restaurant.
Food Quality
While some customers praised the freshness and taste of the food, others noted inconsistencies in quality and preparation.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others encountered rudeness.
JL
Jumelia Lee
Dec 1, 2025
1.0
The six inch had 2 meatballs on it. The footlong had probably enough meat for a six inch. Spent $30 and wasnt worth maybe $10 and thats because the cookies were pretty decent.
DM
David Martin
Oct 9, 2025
1.0
This location has many issues. I have been hoping it would get better but it had not. I love subs but this subway makes me hate that I do. I have been using the app for take out lately but they keep messing up the order. I did not want to write this review but in an attempt to make them do better, I thought I would finally break down and do it.
JD
Jeanne d'Eauede
Jul 25, 2025
5.0
The service was excellent. The young man was so polite and helpful. A rarity in today's world. My sandwich was also delicious. I had the turkey wrap.
CC
Clifford
Jul 23, 2025
5.0
Omg just had the fully load chicken Sub and it was everything in Madison FL. Thanks you guys for making my day
AH
Amanda Hammers
Jul 16, 2025
2.0
I JUST left this Subway not 10 minutes ago. Ordered a Titan Turkey 6 inch sub toasted. Menu states - "Turkey, 2X Provolone cheese, Lettuce, Tomato, Mayo, and onions" Mine came with turkey Regular Provolone (no extra) Lettuce Tomato Mayo and mustard!!! Geezs people! it tells you on the dang board how to make it!!! And ya'll want $15 an hour!