Many customers reported poor service, including rude staff and lack of training.
Product Quality
Inconsistent quality of ice cream products, with complaints about melted blizzards and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Operational Issues
Customers frequently noted that the location was not open during advertised hours.
Mixed Experiences
While some customers praised specific employees and enjoyed their treats, overall experiences varied widely.
LG
Lori Guthrie
Dec 21, 2025
1.0
Their employees need to be trained better I ordered a peanut buster parfait and the person did not know how to make it they made it wrong then told me they were not going to make it correctly and told me I was being difficult I showed her the website as to how the items should be made she remade it however she set it on the counter not even looking at me after I said Thank you and walked into the back
Does Dairy Queen (Treat) provide family-friendly services and amenities?
Yes, the location is family-friendly and offers booster seats, high chairs, restrooms, WiFi, and is wheelchair accessible.
How can I order from Dairy Queen (Treat) for pickup?
You can order for pickup online via their ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/42016/.
Are there any mobile deals or rewards available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers mobile ordering and rewards through their app, which you can download for exclusive deals.
What nearby fast food options are available around Dairy Queen (Treat) in Madison?
Nearby fast food restaurants include Wendy's, Subway, McDonald's, Burger King, and Denny's which offer a variety of dining options before or after your Dairy Queen visit.
Are there any nearby gas stations near Dairy Queen (Treat) for convenient refueling?
Yes, nearby gas stations include Fast Track, Exxon & Mobil Stations, Mobil, Sunoco, Chevron Station Madison, Chevron, and Shell for your refueling needs.
What accommodation options are close to Dairy Queen (Treat) in Madison?
Nearby hotels include Holiday Inn Express Madison, Best Western Plus Madison Inn, Super 8, Days Inn by Wyndham Madison, and Deerwood Inn and Madison Campground for convenient stays.
Is Dairy Queen (Treat) suitable for customers requiring accessibility features?
Yes, Dairy Queen (Treat) is wheelchair accessible and provides amenities suitable for families and individuals requiring accessibility accommodations.