Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Inaccurate Hours
Many reviews highlighted that the restaurant is not actually open 24 hours as advertised, leading to customer frustration.
Food Quality
Several customers complained about cold or poorly prepared food, including undercooked fries and incorrect orders.
Positive Staff Experiences
A few customers praised specific employees for their excellent service, indicating that there are some staff members who provide a good customer experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived price gouging for fast food items.
TJ
Terry Joyner
Nov 15, 2025
5.0
They should have coke zero, but it's McDonald's so it was good.
JO
Jose Alberto Cabrera Ortega
Nov 14, 2025
2.0
Bad attention
KW
Katie Westfall
Oct 31, 2025
3.0
Please fix your hours because it says it’s 24 hours and it’s definitely not 24 hours!
MS
Mark Smith
Oct 28, 2025
4.0
Sarah at the front counter was the best McDonalds employee that I have ever encountered. Great client experience. She cares about customers and goes out of her way to take care of EVERYONE. Make her your customer service trainer. Give her a raise!!! Don't lose her. I'll be back