Subway

Reviews

• ST

  Sandi Toes

  Mar 2, 2026
  1.0
  The girl working the counter was extremely rude and was throwing things around when my son walked in to pick up our order. She was behaving as if serving a customer was a inconvenience to her. We live a 20 minute ride from the store so we did not open our order until we got home. When I unwrapped my sandwich the bread was burnt. The other sandwich was covered in pepper as if on purpose and inedible. I also ordered 2 cookies that were not in the bag at all. This happened on Monday March 2nd 2026 around 8:00 pm. When I called and asked to speak to the manager she said that there was no manager there. When I asked to have them call back she said she the manager is not a him it's a woman. I replied I did not say him I said them. She then said she would send the manager a text message to contact me. That has not yet happened at this time. My best advice is just don't order from this location or if you do please go inside and watch them prepare it. Always check before you leave and if you are treated like a imposition just leave. This is another food service business in Macclenny that will soon close it's doors because customer service is not important. Spend your money where it is appreciated.
• DB

  Diane Burnett

  Jan 18, 2026
  1.0
  Slow , online orders seem to be the priority. Stand and watch them make the online orders...... slowly .............you just want to walk out .
• KB

  Kayla Butterfly

  May 4, 2023
  1.0
  I stopped going to this location quite a number of years ago due to the freshness severely lacking. The bread was ALWAYS hard and dry and frankly I was tired of it. The last time I was in line there one of the workers let the entire shop know that the bread was stale and my mom and I and more than half of the line left. I decided to start going to Journey's subway when they opened which is closer to my house. I stopped because of how much money you pay and they think it's okay to give you two pieces of roast beef on a club sandwich. So tonight I decided to give this location another try, I thought since they had a remodel they might have changed. I was very wrong. I will say the service was awesome, really nice guys in there and very fast. I needed a subway club for me and one for my dad, my dad just didn't want ham. I just wanted to substitute a little more of the other meats since he wasn't getting ham and was told I had to pay extra. Fine okay. Then on my sandwich I got only two pieces of RB. Walmart does not do this to people. I got home to eat my sandwich and my bread was so hard I couldn't even bite it without hurting my teeth. This is so unacceptable. If WM wasn't out of bread tonight I would've went there. Sadly this town needs better places and better quality I'm tired of wasting my money on piss poor quality food.

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