Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
1,168 reviews
5 stars
505
4 stars
232
3 stars
136
2 stars
87
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, unprofessional staff attitudes, and mistakes with orders.
Food Quality
Many reviews mentioned issues with food quality, including stale items, incorrect orders, and poorly prepared dishes.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and facilities.
Staff Attitude
Numerous reviews highlighted rude or dismissive behavior from staff, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly service from individual staff members.
- DPDarrin Parker2 days ago1.0I stood at the counter for 15 minutes and the employees ignored me. They saw me but wouldn't acknowledge me. I walked out. Extremely poor service.
- NKNakia KimbleJan 2, 20261.0I had an absolutely disgusting and frightening experience at the Dairy Queen located at 2800 Highway 77 S, Lynnhaven, FL 32444. I have never been treated this way in my life. I returned my food because it was cold, and the employee who assisted me — an African-American woman wearing a gray wig (I believe her name may have been CHERIE , but I was never given her name) — became extremely angry. I had just paid nearly $20 for a #1 meal, which has never cost that much before. Instead of calmly explaining whether my food would be remade or refunded, she aggressively snatched the food and drink out of my hands so hard that the lid came off and my drink spilled. She then slammed the drive-thru window in my face and walked away without saying anything. I was left sitting there with no idea if I was getting my money back or my food, which is why I felt forced to call the police. I am currently sick with the flu and an ear infection, and this experience left me in complete shock. The employee’s behavior was rude, hostile, and intimidating. I was genuinely afraid for my safety due to how aggressive the interaction became. This level of customer service is unacceptable. I am extremely disappointed, upset, and shaken by this experience. Management seriously needs to address how customers are treated at this location.
- WSWarren SmithDec 26, 20255.0Very nice staff, decent food, clean facilities. Will be returning and recommending to others.
- SHSteve HugghinsDec 23, 20254.0Consistent with other DQ’s
- NANoah AlexanderNov 2, 20251.0Terrible workers, terrible attitude. Placed order 22 minutes before arriving, they hadn’t even began making the order so we waited another 20 minutes. Told us we didn’t order a blizzard, showed them a receipt of said blizzard and they made it without saying anything else, wrong size blizzard even after confirming. 4 tenders after ordering 6, no fries, didn’t apologize, nothing. Will never come back. If you hate your job find another one. All kids working, not a single adult.. probably why there is no leadership among the staff
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Lynn Haven?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the restaurant offers free WiFi and has restroom facilities available for customers.
How can customers place an order for pickup at Dairy Queen Grill & Chill?
Customers can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/42098/ or download the app for exclusive deals.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include Checkers, Wendy's, and Slim Chickens, providing customers with a variety of dining choices in the Lynn Haven area.
Are there medical facilities close to Dairy Queen Grill & Chill for customers who might be visiting the area for health reasons?
Yes, nearby medical facilities include Hope Regional Cancer Center, Ascension Sacred Heart Cancer Center at Lynn Haven, and Rainbow Pediatrics, offering cancer treatment and pediatric services.
What accommodations or hotels are nearby for visitors who want to stay near Dairy Queen Grill & Chill?
Visitors can find nearby accommodations like Wingate by Wyndham Panama City Area Lynn Haven and Wingate Hotel.