Wingstop

3.3
219 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lutz SR 54. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
23044 SR 54, Lutz, FL
33549, United States

Hours

Reviews

3.3
219 reviews
5 stars
102
4 stars
15
3 stars
14
2 stars
17
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked wings, cold fries, and incorrect orders.

Customer Service

Service quality varied significantly; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and food handling practices that raised health concerns.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Wait Times

Customers frequently noted long wait times for food, both for dine-in and takeout orders.
  • RR
    Road Glider Rider
    Dec 23, 2025
    1.0
    Stay away from this location. Manager handles raw chicken with bare hands and doesn't wash his hands after. Didn't think I was watching and tried to lie, just gross and dangerous.
  • AA
    angelomitchell15
    Oct 17, 2025
    1.0
    Will never eat here ever they have cockroaches, crawling all over the food and cups
  • RB
    Ronaldo B
    Oct 12, 2025
    5.0
    Excellent customer service
  • AZ
    Amber Zuniga-Griffin
    Oct 12, 2025
    2.0
    I really like this place because of the wings, but this is the 2nd time ive received horrible carrots and celery. I pay extra for this side so I'd expect to get some fresh product. Im pretty sure carrots and celery arent supposed to bend back and forth without snapping in half. The celery is ridiculously small.. like come on! Date of order was Oct 12th, 2025.
  • PM
    Phil Moreland
    Aug 24, 2025
    5.0
    Ordered online for 6:15pm and picked up and walked out their door at 6:14pm with HOT wings and HOT fries. Perfect and couldn't have been better,

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.