Taco Bell

3.5
775 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 25630 Sierra Center Blvd in Lutz. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
25630 Sierra Center Blvd, Lutz, FL
33559, United States

Hours

Reviews

3.5
775 reviews
5 stars
328
4 stars
149
3 stars
71
2 stars
40
1 star
187

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Food Quality

Several reviews mentioned poor food quality, including cold or unappetizing meals, leading to complaints about food safety and taste.

Cleanliness and Atmosphere

While some customers noted cleanliness and a pleasant atmosphere, many others criticized the overall environment and management's lack of attention to customer needs.

Service Speed

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
  • GE
    Gabe Elie
    Jan 3, 2026
    1.0
    I am writing to complain about an employee at your Taco Bell location who openly used profanity while talking about me for ordering food. This happened while I was a paying customer, and I could clearly hear it. There is absolutely no excuse for an employee to curse about a customer simply for placing an order. If someone cannot handle doing their job without being disrespectful, they should not be working in customer service. The behavior was childish, unprofessional, and completely unacceptable. I did not come to Taco Bell to be mocked or sworn about for ordering food. This experience makes me question the standards you allow at your locations, and it reflects poorly on your brand. I expect this issue to be addressed, because no customer should be treated this way.
  • DE
    dylan elie
    Jan 3, 2026
    1.0
    I pulled up to the drive through and I am greeted and asked for my order. Now while it was late, and having worked in the restaurant business myself i can understand it gets frustrating, i order my food and I hear the response, “ You comin here late at night and you playin.” Now I’m not sure if the lady meant to mute her microphone and say that but nevertheless i heard it. I found this very unprofessional and I will not be returning to this location.
  • JR
    Jacob Rodriguez
    Dec 22, 2025
    1.0
    IF I COULD DO ZERO STARS I WOULD HAVE. Placed a mobile pick up order for the lobby. Arrive at the location to a “closed lobby” i then proceed to be told to go through the drive thru. So i wait in line at the drive thru skip the speaker then get told that i will not receive my order because i didnt state my name in the speaker. And was told the only way i would get my order that i had already paid for was if i were to go back around wait in line again and state my name in the drive thru. Mind you this all is happening while they can see i have a 3 year old in the back seat. If google allowed videos youd see the recording but thatll be emailed to the district manager of this location when i make them aware that his employees stole $11 of food from me on 12/21/2025 at 2:50ish pm and refused to give me my order due to a “poor attitude” for skipping the speaker in the drive thru.
  • CR
    Carlos Rymer
    Dec 18, 2025
    1.0
    The guy on the speaker was rude . Has zero customer service. I was the only customer in the drive thru and the whole time I was there only 1 truck pulled in. The first interaction was pretty rude but I let it slide the second time he asks for a code /name . I told him I did a mobile order - I didn’t receive a code and before I could tell him my name , he interrupted me and says well then how do you want me to get you your order ,I restated I never received a code but this is my name , he goes oh pull forward. The passive aggressive behavior and responses , there’s no sense of urgency to be helpful or wait for a complete response- Being that I was 1/2 customers you should have better staff and I’m making sure corporate hears about this interaction. The guy was a large male with dreads .12/18 on the drive thru @ 8pm . - I also received the wrong size drink for my order.
  • UM
    Ushodaya Masapari
    Dec 11, 2025
    1.0
    Very disappointing experience. Today we were in a rush with no other dining options nearby, so we went to Taco Bell around 7:30 PM. We ordered the Crispy Chicken Avocado Ranch Burrito. When we got home, my kid took a bite and said he didn't like it. I tasted it myself and immediately noticed something was off—it had a strange taste. When I opened the burrito to check, it looked unappetizing and tasted even worse. We will never be going to Taco Bell again. To make matters worse, they charged us $50 for just a few items when the food used to be much cheaper. The service was also terrible—the worker was rude. I do not recommend this place at all.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 25630 Sierra Center Blvd in Lutz?

Taco Bell is open Monday through Thursday and Sunday from 9:00 AM to 1:30 AM, and on Friday and Saturday from 9:00 AM to 2:30 AM.

Does this Taco Bell location offer drive-through service?

Yes, there is a drive-through available with the same operating hours as the main store.